Fix device is not available

There are a couple reasons your device may not be available right now. Your device may not be on the same Wi-Fi network as your phone or tablet, or your device may have lost power. To fix, try the following:

Step 1. Check the Wi-Fi network of mobile device or tablet 

  1. On the Home screen, tap Settings and then Wi-Fi. The network with the check mark next to it is the network you're connected to. This must match the network that Google Home is connected to. 
  2. To change the network,
    • Tap a new network and then enter password and then Join.
    • If you've entered the password for that network before, it will automatically connect. You'll see a check mark next to the new network. 

Step 2. Reboot your device

  1. Disconnect the power cable from the Google Nest or Home device.
  2. Reconnect power cable back into the device.
     

 

 

Was this helpful?
How can we improve it?