Your doorbell chime rings when no one is at the door 

“Phantom” ringing that happens at random times is typically due to fluctuations in the voltage sent to your chime. While small power spikes usually won’t cause the chime to sound, larger ones can. This might happen when Hello switches to night vision.

  • Turn off Night Vision in Hello’s settings to temporarily prevent phantom ringing.
  • You probably need to upgrade the transformer that the chime’s wires are connected to.
  • Contact a Nest Pro to have them check the voltage and install a new transformer
Was this helpful?
How can we improve it?