How to connect your camera to the Nest app and install it

Start here if you have a new Nest camera, or if you’ve removed your camera from the Nest app and want to add it back. Setup is simple – the app will take you through the steps. Make sure that you add your camera to the app first, then install or mount it.

For Nest Hello setup and installation, please visit How to install your Nest Hello video doorbell.

Before you begin

  • Connect your camera to the Nest app and test video streaming in your chosen location before you install or mount it. A poor Wi-Fi signal can affect the video.
  • Each Nest camera has different mounting and installation instructions, so you’ll need to select your model in the mounting section below.

How to connect your camera to the app and Wi-Fi

1. Start with the Nest app

  • Turn on your phone’s Bluetooth and Wi-Fi.
  • Make sure that your phone is connected to the same Wi-Fi network to which you'll be connecting your camera.
  • If you’re new to Nest
    1. Download the app from the Apple App Store or Google Play.
    2. Open the app and create an account.
    3. Tap Add new Plus icon on the Nest app home screen.
  • If you already own a Nest product
    1. Tap Settings Nest settings icon at the top-right corner of the app home screen.
    2. Select Add product Nest add product icon. .

2. Scan the QR code and pick a location name

The app will ask you to scan your camera’s QR code with your phone.

  • If your phone is having trouble scanning the code, try the tips in the Troubleshooting QR code scanning article.
  • You can also simply tap Continue without scanning and enter your camera’s serial number and entry key instead. These numbers are next to the QR code.

Important: Write down the serial number and entry key, and save this information with your important documents or use an online storage service like Google Drive. Having these numbers on-hand will be a big help when troubleshooting.

The app will then ask you to pick a location name from a list, or type in your own by selecting Custom at the bottom.

Learn how to change the location or room name of your Nest product.

3. Plug in your camera and connect it to Wi-Fi

Plug your camera into a household power socket with the included power cable and adaptor. The camera’s light will pulse blue to let you know that it’s getting power and is ready to be connected.

The app will help your camera automatically scan for nearby Wi-Fi networks. Select the network that you want your camera to use. If the list doesn’t include your Wi-Fi network, if your camera can’t connect to it or if you get an error code like NC022 or NC033, see the following articles for help.

Troubleshooting Nest camera error codes

My Wi-Fi network doesn't appear when I try to set up my camera 

Important: If you already have a Nest product in your home, the app may try to use it to connect your camera to Wi-Fi. If the app is having trouble connecting, try moving your camera closer to the assisting product.

4. Check your camera's video stream

Now that your camera is connected to Wi-Fi, the app will help you check that your camera can stream video. Make sure that your camera is placed exactly where you want during the test.

  • If you see video, you’re ready to install or mount your camera.
  • If you don’t see video, your camera may be too far from your Wi-Fi network. Try moving it closer.

How to install or mount your camera

Each Nest camera has different installation and mounting instructions. Select your camera below for detailed help with drilling holes, routing cables, tools, drill bit sizes needed and more.

You can also watch detailed installation videos for Nest Cam IQ Outdoor and Nest Cam Outdoor.

Tip: Remember, the Nest app will guide you through detailed setup and mounting instructions.

Indoor cameras

Cam IQ image

camera indoor with stand

drop cam pro angled image

Nest Cam IQ Indoor 

Nest Cam Indoor 

Dropcam (all models) 

Outdoor cameras

Cam IQ outdoor image

Nest cam side view

Nest Cam IQ Outdoor 

Nest Cam Outdoor 

How to activate or purchase a Nest Aware subscription

You’ll automatically start a free Nest Aware trial after you’ve finished setup with the app. If you have an activation code for a subscription, want to learn more about paid subscription pricing, or want to get details on how to purchase a subscription, check our How to purchase Nest Aware article.

Learn how to use your camera

To help you get started with your camera, we’ve selected the most important articles that you should read such as: how to watch and share video, how to use Talk and listen, what your camera’s lights and sounds mean, how to change notification settings and more. Refer to Get started using your camera for the full article list.

To help you get started with your camera, we’ve selected the most important articles that you should read such as: how to watch and share video, how to use Talk and listen, what your camera’s lights and sounds mean, how to change notification settings and more. Refer to Get started using your camera for the full article list.

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