Night Vision doesn’t turn on

If your camera doesn’t automatically switch to or from Night Vision when lighting conditions change you might experience a pink, blue, or purple hue when watching your camera’s video stream:

  • Check to see that the Night Vision setting is on Auto. Select the camera you want on the Nest app home screen. Tap Settings Nest settings icon and then Night Vision. You can toggle the switch to OffAuto, or Always On.
  • Check that outdoor lighting isn’t shining into the camera lens. In some cases, bright floodlights can prevent the camera from accurately detecting when it’s dark and delay or prevent switching to Night Vision.
  • Try unplugging your camera for 5 minutes, then plug it back in to see if the problem is fixed.

if your camera simply won’t stay connected, try our more detailed Wi-Fi suggestions:

Troubleshooting when Google Nest Cam disconnects or is offline in the Nest app >

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