Learn more about Home/Away Assist

Home/Away Assist uses input from activity sensors in your Nest products and your phone’s location to automatically switch the behavior of Nest products in your home when you leave and when you come back. You don’t have to manually set each product or rely on a fixed schedule.

Nest products can work together to automatically do the right thing as you come and go.

How Home/Away Assist works

You can open the Nest app any time to see whether your home is in Home or Away mode.

There are two ways Home/Away Assist determines whether anybody’s home: where people’s phones are, and whether Nest products are currently noticing any activity in your home.

How Home/Away Assist decides to switch your home to Home or Away >

How to change Home/Away Assist settings

What happens when you leave and come home depends on which products you have connected to the Nest app and how you’ve set their behaviors.

During setup, the Nest app will ask if you want your product to use information from Home/Away Assist to automatically switch behaviors. Any time after setup, you can easily change Home/Away Assist behavior in Settings.

If you don’t want to use Home/Away Assist, you don’t have to.

How Home/Away Assist works with a shared home

You can invite anyone you trust to control the Nest products in your home with the Nest app.

People who you’ve invited can also use their phones to help out with Home/Away Assist, just like yours.

Home/Away Assist Activity History

The Home/Away Assist Activity History will show you activity events as well as when your home switched between Home and Away for the past 10 days. You’ll see a list of events as well as the some of the reasons for each switch.

You can use this information to help troubleshoot if your home doesn’t switch between Home and Away when you expect it to.

How to view Activity History for your home:

  1. Tap Settings Nest settings icon on the Nest app home screen.
  2. Tap Home/Away Assist Home away assist icon.
  3. Scroll down and select Activity History.

Activity history can be viewed by the Owner of a Nest home or anyone that has Full Access. Anyone with Home Entry Only access will not be able to view the Activity History.

You won’t have an option to disable Activity History, so make sure to only invite people you trust to your account.

Phone location

Anyone invited to the account will see information about their own phone location in the Activity History. For example you might see something like the following in your own Activity History:

  • Your phone left.
  • Your phone came home.

If you look at an Activity History event that involves another user’s phone, you’ll see more general information. You won’t see who’s phone triggered the event. For example your history might read something like:

  • The last phone left.
  • A phone came home.
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