Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Nest camera or doorbell gets hot

Like any electronic device, Nest cameras produce heat while they’re on. It’s normal for your camera or doorbell to get warm to the touch, but it’s designed to quickly disperse heat.

Make sure that you're using your camera in the environment that it was designed for.

  • Nest Cam (wired), Nest Cam IQ Indoor, Nest Cam Indoor, Nest Cam (wired): 0°C to 40°C (32°F to 104°F)
  • Nest Cam Outdoor, Nest Cam (battery): -20°C to 40°C (-4°F to 104°F)
  • Nest Cam IQ Outdoor: -40°C to 45°C (-40°F to 113°F)
  • Nest Doorbell (battery), Nest Doorbell (wired), Nest Doorbell (wired, 2nd gen): -20°C to 40°C (-4°F to 104°F)

Tips to keep your camera or doorbell cool

Extremely hot temperatures can cause your camera or doorbell to reduce its features, lower the video quality or turn off automatically.

For example, in extreme heat, the Nest Doorbell (battery) might turn off features like Talk & Listen and the live view, and only record on the doorbell press. If it reaches over  40°C (104°F), it will shut down.

Here are some things that you can do to help keep your camera or doorbell from getting too hot:

  • Make sure that your camera or doorbell is in a well-ventilated space so that air can flow around it.
  • Don't put your camera or doorbell in a case or container, cover it with cloth, moulded silicone covers or skins or any other materials.

If you have an outdoor camera or doorbell, you can install it under an eave or overhang, or even install a small shade above it.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu