Like any electronic device, Nest cameras produce heat while they're on. It's normal for your camera or doorbell to feel warm, but it's designed to quickly disperse heat.
Make sure that you use your camera in its intended environment.
- Nest Cam (wired), Nest Cam IQ Indoor, Nest Cam Indoor, Nest Cam Indoor (wired, 2nd gen), Nest Cam Indoor (wired, 3rd gen), Nest Cam (wired): 0°C to 40°C (32°F to 104°F)
- Nest Cam Outdoor, Nest Cam Outdoor (wired, 2nd gen), Nest Cam (battery): -20°C to 40°C (-4°F to 104°F)
- Nest Cam IQ Outdoor: -40°C to 45°C (-40°F to 113°F)
- Nest Doorbell (battery), Nest Doorbell (wired), Nest Doorbell (wired, 2nd gen), Nest Doorbell (wired, 3rd gen): -20°C to 40°C (-4°F to 104°F)
Keep your camera or doorbell cool
Extremely hot temperatures can cause your camera or doorbell to reduce its features, lower the video quality or turn off automatically.
For example, in extreme heat, the Nest Doorbell (battery) might turn off features like Talk & Listen and the live view, and only record on the doorbell press. If it reaches over 40°C (104°F), it will shut down.
To prevent your camera or doorbell from getting too hot:
- Make sure that your camera or doorbell is in a well-ventilated space so air can flow around it.
- Do not put your camera or doorbell in a case or container, and do not cover it with cloth, moulded silicone covers or skins, or any other materials.
If you have an outdoor camera or doorbell, install it under an eave or overhang, or add a small shade above it.