Get started using your Nest Hello video doorbell

Here you’ll find some articles to help you get started using your video doorbell including: how to watch and share video, how to use pre-recorded Quick Responses and talk and listen, what the lights and sounds mean on your doorbell, and how to change alert settings.

If you're looking to get started with Google Nest cameras, see Get started using your camera.

Important information for your Nest Hello video doorbell 

Your Google Nest Hello video doorbell comes with a Quick Start Card that outlines what comes in the box and how to start setup with the Nest app. You can find warranty information for Hello at the link below.

How to install and set up your Nest Hello 

You'll find an overview of how to install your Nest Hello in the article below or choose to watch an installation video, but it's best to use the Nest app to walk through installation.

How to watch and share Nest Hello's camera video 

You can see your Nest Hello’s live video stream on the app home screen. If you want to go back in time to see what has happened, it’s easy to do. You can also share your video stream or clips from your history with other people in a few different ways.

Nest Hello basics 

You can communicate with people using pre-recorded Quick Responses or Talk and Listen on your camera even when you’re away. Your camera will use its lights and sounds to let you know what’s happening, but you can turn them off if you want.

Learn about Nest Hello's camera alerts and how to change settings 

Your Nest Hello will send notifications to your phone when something happens, but if you’re getting too many alerts or not enough, you may want to change the settings. You can also add a Google Nest Aware subscription to get more meaningful alerts and filter out ones you don’t want.

Learn more about Nest Aware for your camera 

The articles below give you an overview of what you get with a Nest Aware subscription and other details so that you can make an informed decision before you purchase a subscription.

Troubleshooting Nest Hello issues 

You may come across an error code or other issues, such as video streaming, playback, camera offline, or Wi-Fi issues. These articles will help guide you through troubleshooting.

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