Learn about Nest × Yale Lock History in the Nest app

The Google Nest × Yale Lock’s History provides a quick overview of events that your lock detects throughout the day, such as someone locking and unlocking your door or putting it into Privacy Mode. You can tap a specific day to see a detailed list of all lock events.

There are two different views: a quick 10-day overview with the number of events that occurred and a detailed view showing each lock event on a specific day. On most days, a quick glance at the overview will keep you informed about key activities. If something happens that needs your attention, like the lock being tampered with, the detailed view makes it easy to spot exactly when the event occurred as well as the activity leading up to it. Both views capture 10 days of history.

How to view your lock’s history

1. On the Nest app home screen, select your lock.

2. Select History Nest protect history icon. .

You’ll see a 10-day overview with the number of events and
timelines for each day. To keep it simple, this view won’t
show everything your system detected and responded to.
You’ll only see important events.

What the colors mean:

  • Nest unlocked bar icon. : Unlocked
  • Nest locked bar icon. : Locked
  • Nest privacy mode bar icon. : Privacy mode enabled
  • Nest error bar icon. : Errors
  • Nest tamper bar icon. : Tamper

3. To see everything that happened on a particular day, tap
the day.

The view will expand to show a chronological list of each activity triggered by your lock.

Nest security history screen image.

How to update the events in History

Each time you open History, it gets updated with the latest available information. To refresh the view, tap the back arrow back arrow, then select History Nest protect history icon.  to open it again with the most recent info. 

Who can see History 

The Owner of the Nest home, as well as anyone who has Full access, can see History. People who have Home Entry Only access will not be able to see it.

       Learn more about Family Accounts >

What the icons mean 

Event icons appear in your History, making it easy for you to visually scan through a particular day.

 

nest lock icon

Door locked. Your door was locked by someone.

If it was locked by a person with Full access, then their picture
in the Nest app will show as the main icon with a smaller lock
icon.

Note: If you have One Touch Locking enabled or if someone
locks the door by turning the thumb turn inside your home, you
won’t know who locked the door, but you’ll know when it was
locked.

nest auto lock image

Door auto-locked. Your door was automatically locked after a
certain period of time based on your settings (after 10 seconds,
1 minute, or 5 minutes).

 

unlock image

Door unlocked. Your door was unlocked by someone.

If it was unlocked by a person with Full access, then their
picture in the Nest app will show as the main icon with a
smaller unlock icon.

Note: If someone unlocks the door by turning the thumb turn
inside your home, you won’t know who unlocked the door, but
you’ll know when it was unlocked.

nest lock privacy mode image

Privacy mode. Privacy mode was enabled. This disables the
keypad so no one will be able to unlock the door using a
passcode on the keypad.

If someone has Full access, they can disable Privacy mode in
the app.

nest lock warning image.

Warning. A triangle warning icon can mean one of two things:

  • Your device failed to lock or unlock
  • Someone entered too many incorrect passcodes

Tap a specific day to get details on what the warning was
about.

lock tamper image

Tamper. Your lock has been tampered with.

history offline image

Offline. Your lock is offline. This can happen when your home
Wi-Fi or internet connection goes down.

Note: When this happens, you are still able to lock and unlock
your device directly on the keypad using a passcode. You just
can’t use the app.

Other icons you might see 

Your lock’s history will only show events for your lock. If you have Google Nest Secure, you can see when your Nest Secure system was disarmed by someone unlocking your door in Google Nest Guard’s Security History. See the article below for Nest Secure’s event icons and what they mean.

        Learn about Security History in the Nest app >

The following events happen less frequently, but History makes a note of them to help keep you informed.

lock software icon.

Software update. Nest has updated the software on your lock.

        How to keep your Nest products and the Nest app up to date >

Was this helpful?
How can we improve it?