FAQs about the Google Home Premium 30-day trial

With the Google Home Premium trial, you can try out many of the features of a Google Home Premium subscription service for 30 days.

For info specific to your trial, select a version below based on the device that you'll use to install your camera.

Activate your 30-day trial

If you have an eligible device in either the Google Home app or Nest app, you can try a Google Home Premium subscription for 30 days.
After the trial ends, you can subscribe to Google Home Premium to keep your subscription features active. There's a limit of one 30-day trial per home.
If you no longer want to use the trial, you can turn off your camera recording, familiar face detection and sound detection. You can also delete your video history in the Nest app, and your sound detection events in the Google Home app.
If you'd like to cancel the trial, contact Nest Support. Learn more about what happens when your trial is cancelled.
To be eligible for a 30-day trial, your home must be in a country where Google Home Premium subscriptions are available for purchase.
Specific Google Home Premium features may vary by region and device.
You need to use a Google Account when you sign up for Google Home Premium.

Know what's included with your trial

You'll get access to the Google Home Premium subscription service for 30 days. However, certain features, like emergency calling, are only available with a paid Google Home Premium subscription and when located in the US.

During the trial period, you can:

Get more intelligent alerts: Receive specific alerts when your Nest camera detects a familiar or unfamiliar face.

In the United States, you can also get alerts when the sound of breaking glass or a smoke alarm is detected by your Google Nest speakers or displays.

Familiar face alerts aren't available on Nest Cams used in Illinois and may not be available on certain Nest Cams in the EU.

Set up and use Activity Zones: Highlight areas that you want your camera to keep a closer eye on, and get custom alerts when it detects motion there.
- Activity Zones don't require a Google Home Premium subscription with:
  - Nest Cam Indoor (wired, 3rd gen)
  - Nest Cam Indoor (wired, 2nd gen)
  - Nest Cam Outdoor (wired, 2nd gen)
  - Nest Doorbell (wired, 3rd gen)
  - Nest Doorbell (wired, 2nd gen)
  - Nest Cam (battery)
  - Nest Doorbell (battery)
  - Nest Cam (wired)
  - Nest Cam with floodlight
- A Google Home Premium subscription is required to use Activity Zones with:
  - Nest Cam Indoor
  - Nest Cam Outdoor
  - Nest Cam IQ Indoor
  - Nest Cam IQ Outdoor
  - Nest Doorbell (wired)
  - Nest Hub Max
  Learn how to set up and use Activity Zones.
Get 30 days of event video history (clips).
If you've already purchased a Google Home Premium subscription that includes a longer video history, you can still access the full video history when your trial ends.
Create and share video clips or timelapses.

Sign up for a 30-day trial

For eligible cameras, you'll automatically start a 30-day Google Home Premium trial after you've finished setup in the app. However, video recording will only be enabled if you opt in to video history.

Check when your trial starts and ends

If you're eligible, you'll receive the Google Home Premium 30-day trial when you add an eligible product to the Nest app. Depending on your region, a 30-day trial may be unavailable. You can purchase a subscription for Google Home Premium at any time during your trial or after it ends.

Home app

Open the Google Home app .
At the top right, tap your profile picture or initial.
Tap Settings Subscriptions.
Under 'Features', select Google Home Premium.

Web browser

Go to the Google Store.

Sign in to your account, if needed.
If you have more than one home, use the drop-down menu at the top to select the home with the 30-day trial that you want to check.

You'll find the date that your trial ends in the Google Home Premium section.

If you've already signed up for a paid subscription, the date will appear when your billing starts.

If a date doesn't appear, you may not have an active 30-day trial.

Know what happens when your trial ends

Important: You will not be billed if you do not purchase a Google Home Premium subscription.

To continue to use the features that come with your Google Home Premium trial, you'll need to purchase a Google Home Premium subscription.
If you've already purchased a subscription from the Google Store, it will automatically start after your 30-day trial ends. You don't need to do anything else to continue to use Google Home Premium.
If you don't purchase a Google Home Premium subscription before the trial ends, you'll lose access to its premium features, such as:
- Familiar faces
- Sound detection
- Recorded video history
You'll continue to have the included three hours of event history with:
- Nest Cam Indoor (wired, 3rd gen)
- Nest Cam Indoor (wired, 2nd gen)
- Nest Cam Outdoor (wired, 2nd gen)
- Nest Doorbell (wired, 3rd gen)
- Nest Doorbell (wired, 2nd gen)
- Nest Cam (battery)
- Nest Doorbell (battery)
- Nest Cam (wired)
- Nest Cam with floodlight

You'll still have access to any video clips or timelapses that you've saved. However, the rest of your recorded video history will be erased when the trial period ends. Your sound detection history expires over time and will be deleted.

Event detection accuracy

Important: When it's dark outside, the distance at which your doorbell or camera can detect a parcel may be shorter due to low lighting conditions.

Nest cameras and doorbells help to show you what's going on at home, but the technology isn't perfect. We try to make our camera events as accurate as possible, but the following issues can occur:

A picture can be confused with a real event. For example, a T-shirt with a picture of a dog might trigger an animal detection event.
A person crawling on the ground can be misidentified as a pet.
Close relatives can be misidentified.

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