Learn the basics of how to use your Nest thermostat, change settings, set temperature schedules, save energy, control it with your phone, and more.
If you don't find what you're looking for here, use the search bar above, or go to the Nest thermostat support page for more help.
Download documents for your thermostat
Nest thermostats include a few materials to familiarize you with the product and installation, but you should follow the installation instructions in the Nest app which will also provide you with the right wiring diagram for your system.
Each thermostat has different guides. If you’re not sure which thermostat you have, see this article: How to tell which Nest thermostat you have
Nest Thermostat E
The Nest Thermostat E comes with a quick start card and you can view links on how to install and set up your thermostat below.
3rd generation Nest Thermostat
- Installation Guide (24 pages, 0.5MB)
- Welcome Guide (2 pages, 0.6MB)
- Nest Stand: Installation Guide (21 pages, 0.5MB)
2nd generation Nest Thermostat
- Installation Guide (6 pages, 0.3MB)
- Welcome Guide (8 pages, 1MB)
- Nest Stand: Installation Guide (12 pages, 0.3MB)
Note: These guides should open directly in your browser. If you’re having trouble viewing them, you may need to download and install a PDF reader such as Adobe Acrobat Reader.
How to install and set up your thermostat
As your Nest Learning Thermostat will be connected to high-voltage cables, you should have your thermostat professionally installed in order to keep you safe and avoid damaging your system or your Nest Learning Thermostat.
Note: Nest Thermostat E is designed to easily replace most thermostats and most customers can install it themselves. However, some complex systems may require professional installation.
If you have a Nest Thermostat E, here's a preview of install and set up:
After your thermostat has been set up and connected to Wi-Fi, you can add it to your account in the Nest app to start using your phone to control your thermostat, get monthly updates on your energy use and more.
Nest thermostat basics
Nest thermostats don’t have a touch screen. Use it just
Here are the most important articles to familiarize yourself and get you comfortable with using your thermostat:
- How to control your thermostat with the Nest app
- How to manually set your Nest thermostat to heating, Eco Temperature or off
- Learn about what you’ll see on your Nest thermostat (including icons, Farsight, and notifications)
- Learn about domestic hot water control and how to change settings (3rd gen Nest Learning Thermostat only)
- Learn about Nest thermostat settings and how to change them
- Learn about Heat Link
Learn how to save energy with your thermostat
There are a few ways to save energy with your thermostat like setting an Eco Temperature when no one’s home, reviewing your Home Report to monitor your energy use, or joining an energy saving program.
Learn about thermostat temperature schedules
Your thermostat starts learning on day one and it’s up to you to teach your Nest thermostat good habits to help save energy. You can set your own heating schedules or learn how to change True Radiant settings.
Learn how your thermostat works
Your Nest thermostat has a few different features that can help keep you comfortable. For instance, True Radiant pre-heats to reach your scheduled temperature on time. You can also set Safety Temperatures, which prevents your home from going below certain temperatures, and learn about the other ways your thermostat works.
Common troubleshooting issues after set up
These articles cover the most common issues you may encounter after setting up your Nest thermostat. This is not an extensive list so if you don’t find what you’re looking for below, there are other troubleshooting articles that you can find using the search bar above.
- How to control heating when your thermostat can’t connect to your Heat Link
- Troubleshooting power problems (3rd generation Nest Learning Thermostat)
- What to do when you see an error code
- Troubleshooting Wi-Fi and connection issues
- How to restart or reset the Heat Link to factory defaults
- How to restart or reset the Nest thermostat
If you moved into a home with a Nest thermostat already installed
If you moved into a home that already has a Nest thermostat installed, follow these steps to remove the previous owner’s settings.