Install Nest Doorbell (wired)

If you can’t find your Wi-Fi network, or if your doorbell has trouble connecting to Wi-Fi, here are a few things you can do to try to fix the issue:

• Wait a few minutes, then try to connect your doorbell again.
• If possible, move your doorbell and router closer to each other to improve the signal.
• Reduce wireless interference.
• Try restarting your router.
• If you have a hidden Wi-Fi network, you’ll need to type in the network name (SSID) manually. 

Signs that your doorbell isn’t getting enough power include the following:

• Your doorbell won’t turn on.
• You get a message or status in the app telling you there isn’t enough power.
• Things like the Wi-Fi connection and the video quality can also be reduced when there isn’t enough power.

To try to fix the issue, check that the power is on and that the wires are connected properly to your doorbell.

If your doorbell is having video delays or lag, it’s usually a sign that the Wi-Fi connection is weak. It could also be a sign that your doorbell isn’t getting enough power. Try the following to try to fix the issue:

• If possible, move your doorbell and router closer to each other to improve the signal.
• Reduce wireless interference.
• Check that the wires are connected properly to your doorbell.

If your doorbell’s video is distorted, here are a few things you can do to troubleshoot:

• Dust off the camera lens.
• Ensure your doorbell is shaded and protected from extreme weather conditions. While Nest doorbells are built to work outside of your home, extreme hot or cold temperatures can affect things like the video quality.

If you have a mechanical chime with moving parts and it didn’t ring or didn’t sound right, try the following:

1. Remove the chime cover and check that the wires aren’t touching any moving parts.
2. Next make sure that any exposed wire ends (with bare copper showing) aren’t touching each other.
3. Then test your chime again.
4. If your chime still doesn’t sound right, try to install the connector on the outside of your chime cover if you haven’t done so already.