Learn about Emergency Shutoff
Emergency Shutoff lets Nest Protect tell your Nest thermostat that there’s an emergency in your home. During an Emergency Alarm caused by CO, the Nest thermostat can shut off your heating system for safety if it uses fossil fuels (such as gas or oil). During a smoke Emergency Alarm, the thermostat can also shut off fan-based systems to prevent the smoke from spreading further.
What you need for Emergency Shutoff to work
Emergency Shutoff is based on the type of system that you select during thermostat setup. Shutoff for smoke is only available for forced air systems, and won’t be available if you have a different system type, such as hot water. Shutoff for carbon monoxide only works with systems that use gas, oil or other fossil fuels. So if you have an electric system, it won’t be an available option with the Nest app or on the Nest thermostat.
Important: Emergency Shutoff relies on an active account in the Nest app that has both a Nest Protect and Nest Learning Thermostat. It also requires your home to have a working internet service and Wi-Fi connection to both your Nest Protect and Nest Learning Thermostat. The signal is relayed over the internet and can only work if the internet and Wi-Fi in your home are working.
When the heating or cooling will turn back on after an emergency
Important: Since Nest has no way to tell if your furnace was the source of your carbon monoxide Emergency Alarm, you should not rely on this feature. Consult a professional technician to determine the source of CO. Emergency Shutoff is not a substitute for getting out of the house immediately and remaining outside until the alarm has cleared or emergency service has arrived. If carbon monoxide alarms persist, you should investigate the reason by contacting a qualified technician.
Your thermostat will maintain your Safety Temperatures even during a smoke or CO emergency. So if the temperature inside your home drops low enough during an Emergency Alarm, your Nest thermostat will override the Emergency Shutoff and restart heating to help protect against burst pipes. Since Emergency Shutoff and Safety Temperatures work together, make sure that your Safety Temperatures are enabled and set to the temperatures you want.
Note: If your Wi-Fi network goes down before an alarm, your Nest Protect will not be able to communicate an Emergency Shutoff, or that an emergency event has ended, to your Nest thermostat until your home Wi-Fi network is working again. Your Nest Protects will still try to communicate with each other. This communication does not use your home Wi-Fi network. See Weave for more info.
How to enable or disable Emergency Shutoff
By default, Emergency Shutoff for CO is on and Emergency Shutoff for smoke is off. You can change Emergency Shutoff with the Nest app or on the Nest thermostat.
With the Nest app
- Tap your Nest Protect.
- Tap Settings .
- Tap Works with Protect.
- You can then enable or disable Emergency Shutoff for both smoke and for CO alarms here.
On the Nest Thermostat
Note: You must have a Nest Protect added to your
Emergency Shutoff will be disabled when your home is set to Away either manually or automatically through Home/Away Assist. This helps prevent damage from extreme temperatures if there’s no one home to silence a false alarm.
Differences in Emergency Shutoff for smoke or CO
|Emergency type||Carbon monoxide emergency||Smoke emergency|
|System types it works with||Fossil-fuel systems (oil, natural gas, etc.)||Forced air systems|
|Benefit||Cuts off a common source of CO||Helps prevent smoke from spreading|
|On or off by default||On||Off|
|Emergency Shutoff can be manually overridden||Yes||Yes|
|System automatically turns back on after alarm ends||No||Yes|
|Respects Safety Temperatures||Yes||Yes|