Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Professional installation and service

You can contact a qualified professional in your area for basic installation and setup assistance or service.

US and Canada

Basic product installation and setup

US only: Contact Ontech for basic installation and setup with the app. Make sure you specify exactly what your installation needs are.

For Canada: Use Google Search to request a quote from a professional in your area. Not all products may be available in your region, and professional availability can vary as well.

Note: Advanced or complex installations that require rewiring or upgrading your home’s wiring can require service from an HVAC technician or electrician.

Thermostat C wire installation or advanced HVAC setup

If you need a thermostat C wire installed, have a complex system (dehumidifier or humidifier, dual fuel heat pump, etc.), you should get a qualified HVAC professional to help. You can use Google Search to easily find and contact a HVAC technician of your choice in your area.

HVAC system service

If your heating or cooling system is malfunctioning, or not working as it should, have a qualified HVAC professional inspect and service it. You can use Google Search to easily find and contact a HVAC technician in your area.

Upgrade doorbell transformer or general electrical rewiring

Upgrading your doorbell transformer, running new wiring or similar tasks often require a certified electrician. You can use Google Search to easily find a professional electrician in your area.

Note: Nest Pros are a network of independent companies or contractors not employed by Google.

Google does not provide, sell or receive compensation for installation services and the exact services you receive from an installer, even an installer listed on this site, is determined solely by the installer.

How it works

Installation appointments are generally scheduled to take place during normal business hours Monday to Friday. However, some installers may offer evening or weekend appointments. Actual availability can only be confirmed directly with your installer.

If you have questions about your installation process, the fees you paid for installation services or are in need of any follow-up assistance, please contact your installer directly.

Important: You should perform your own diligence on an installer, including asking the installer what’s included with the installation services you are purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

UK

Basic product installation and setup

Use Google Search to have a trained pro come to your home, install and set up your Nest products. Not all products may be available in your region, and professional availability can vary as well.

You can also contact a qualified independent Nest Pro installer in your area. Nest Pros are a network of independent companies or contractors not employed by Google.

Note: Google does not provide, sell or receive compensation for installation services and has no responsibility or liability for the installation. The exact services you receive from an installer, even an installer listed on this site, is determined solely by the installer.

Boiler repair or replacements

If you’re looking for faulty heatlink replacements, make an appointment with our installation partner BOXT.

How it works

Installation appointments are generally scheduled to take place during normal business hours Monday to Friday. However, some installers may offer evening or weekend appointments. Actual availability can only be confirmed directly with your installer.

If you have questions about your installation process, the fees you paid for installation services or are in need of any follow-up assistance, please contact your installer directly.

Important: You should perform your own diligence on an installer, including asking the installer what’s included with the installation services you are purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

EU

Your Nest products will be up and running quickly when you hire a Nest Pro. You'll also have the peace of mind of knowing that they've been installed properly.

If you can’t find a Nest Pro who provides service in your neighborhood, use Google Search to easily find a professional installer in your area, then request a quote from them. Not all products may be available in your region, and professional availability can vary as well.

Note: Google does not provide, sell or receive compensation for installation services and the exact services you receive from an installer, even an installer listed on this site, is determined solely by the installer.

How it works

Installation appointments are generally scheduled to take place during normal business hours Monday to Friday. However, some installers may offer evening or weekend appointments. Actual availability can only be confirmed directly with your installer.

If you have questions about your installation process, the fees you paid for installation services or are in need of any follow-up assistance, please contact your installer directly.

Important: You should perform your own diligence on an installer, including asking the installer what’s included with the installation services you are purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

Japan, India, and other regions outside of list

If you need a professional to help install and set up your Google Nest products, use Google Search to easily find a professional installer in your area, then request a quote from them.

If you have a question about the fees you paid for installation services or are in need of any follow-up assistance with your installation, contact your installer directly.

Important: You should perform your own diligence on an installer, including asking the installer what’s included with the installation services you are purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

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