To help you get started, we’ve included some articles such as how to watch and share video, how to use talk and listen, what the lights and sounds mean on your camera, and how to change camera alert settings.
If you’re looking to get started with Google Nest Hello, see Get started using your video doorbell
If you don't find what you're looking for below, use the search bar above, or go to the Google Nest camera support page to view more articles.
Download documents included with your camera
Nest cameras include a few printed materials in the box to familiarize you with the products and get you started using them. Only outdoor cameras come with full installation guides, but we’ve provided links to online guides for our indoor cameras.
Nest Cam IQ Outdoor
- Learn about camera alerts and how to change settings>
Your Nest camera will send notifications to your phone when something happens, but if you’re getting too many alerts or not enough, you may want to change the settings. You can also add a Google Nest Aware subscription to get more meaningful alerts and filter out ones you don’t want.
- Learn more about familiar face detection
- How to set up and use Activity Zones
- Tips for getting the most out of activity alerts from your Nest camera
- Installation Guide (16 pages, 0.5 MB)
Nest Cam IQ Indoor
Nest Cam Indoor
Nest Cam Outdoor
Note: The PDF files above should open directly in your browser. If you’re having trouble viewing them, you may need to download and install a PDF reader such as Adobe Acrobat Reader.
How to watch and share camera video
You can see your camera’s live video stream on the app home screen. If you want to go back in time to see what has happened, it’s easy to do. You can also share your video stream or clips from your history with other people in a few different ways.
Nest camera basics
You can communicate with people using Talk and Listen on your camera even when you’re away. Your camera will use its lights and sounds to let you know what’s happening, but you can turn them off if you want.
Learn about camera alerts and how to change settings
Your Nest camera will send notifications to your phone when something happens, but if you’re getting too many alerts or not enough, you may want to change the settings. You can also add a Nest Aware subscription to get more meaningful alerts and filter out ones you don’t want.
Learn more about how your camera works
If you want to know more about how your camera works, we’ve linked to some articles that will give you an overview of your specific camera model, how much bandwidth it can use, and how it works day and night.
- How your camera works with Home/Away Assist
- What happens when you turn your camera on or off with the Nest app
- Learn more about your camera's bandwidth usage
- Learn how your camera sees in daylight and darkness
- Learn more about power requirements for Nest cameras
- Technical specifications for Nest cameras
Learn more about Nest Aware subscriptions
With a Nest Aware subscription, your camera can let you know when it sees a stranger, a familiar face, or when something happens in a pre-defined area of your camera’s view.
Troubleshooting camera issues
These articles explain what to do when you encounter an error code in the app, if you have video streaming or playback issues, if your camera shows offline or Wi-Fi connectivity issues, or if there’s an issue with your camera’s audio.