How to opt-out of free Sightline snapshots and turn off free activity history for your camera
Activity history is turned on by default. Turning off a camera’s activity history will prevent any new snapshots from appearing in your camera’s Sightline, and it will delete all of the camera’s current Sightline snapshots. However, you’ll still get snapshots for any alert notifications or emails you have enabled for your camera. Follow the steps below to turn activity history off for your camera.
Note: You’ll only see the option in the Nest app to turn activity history off if you don’t have an active paid or trial Google Nest Aware subscription.
How to turn off activity history snapshots
1. Sign in to your account with the Nest app.
Important: Turning activity history off for one of your cameras will also disable activity history for any new cameras that you add to your account in the Nest app. If you have multiple cameras already added to your account, you will need to disable Activity history for each camera separately.
If you purchase a Nest Aware subscription after turning activity history off, you’ll start getting snapshots automatically. Activity history is always on for cameras with an active Nest Aware subscription.
Snapshots can’t be turned off with Nest Aware
You won’t see the option to turn off activity history snapshots if you have an active Nest Aware subscription (paid or trial) for your camera. You can’t turn off snapshots because they’re key to helping you easily review your video history, but you can delete current snapshots without disabling them.
If you’d like to keep getting new activity history snapshots, but you just want to erase the snapshots that are currently in your Sightline, see the following article to learn how: