When a local pro installs your Google Nest thermostat or services your system, they can add their contact information to your thermostat so that you can easily get in touch. If there’s ever an issue with your thermostat or your system, you can check the Nest Pro info on your thermostat and call the installer. You can review or delete this information at any time.
How to view your Nest Pro's contact information on your Nest thermostat
To view your Nest Pro’s information on your thermostat, follow these steps:
1. Press the ring to bring up the main menu.
If a Nest Pro’s information isn’t already stored, the thermostat
Note: Your Nest thermostat must be connected to Wi-Fi to
How to view your Nest Pro's contact information from your Nest app
To view a Nest Pro’s information with the Nest app, follow these steps:
- Sign in to the app and tap or click on the menu icon in the upper left corner.
- Select your home.
- Select Settings in the upper right corner.
- Select Contacts.
- Select Nest Pro Installer.
|You'll see your Nest Pro's contact information here. Tap on the
Nest Pro's phone number or email address to easily get in
If you have multiple Nest thermostats, and a different Pro information has been added to each thermostat, you’ll see the most recently added Pro information in the Nest app.
If you installed the thermostat yourself, or if your installer didn't enter their information, you can use the Nest app to find more help with installation. In the Nest app, tap Settings Contacts Nest Pro Installer. Tap Find a Nest Pro to find an installer in your phone or tablet's web browser.
How to remove a Nest Pro's contact information from your thermostat
You can remove a Nest Pro’s contact information from your thermostat at any time. Here’s how:
On the Nest thermostat:
1. Press your thermostat's ring to bring up the main menu.
2. Turn to Settings and press the ring again to select.
3. Turn the ring to Nest Pro and press to select.
4. Choose Delete. The Nest Pro's contact information will be removed.
Note: Removing the Nest Pro contact information from your Nest thermostat will also remove it from the Nest app.