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Update Nest × Yale Lock Wi-Fi settings

Once support stops for Nest Secure on April 8, 2024, you can no longer use Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi. Only a Nest Connect will be able to connect your lock to Wi-Fi. If your lock goes offline, you will not be able to operate your lock with the Nest app, but you will still be able to operate it with the keypad. If you currently use Nest Guard as a bridge to connect your Nest x Yale Lock to Wi-Fi, you will be required to replace your Nest Guard with a Nest Connect. Eligible users received an email in February 2024 with instructions on how to receive a Nest Connect at no cost. 

If you currently own a Nest Connect, you may need to move it closer to your Nest x Yale Lock to connect it to Wi-Fi.

If your lock is out of range of a Nest Connect and goes offline, you will not be able to operate your lock with the Nest app, but you will still be able to operate it with the keypad. 

If you own a Nest x Yale Lock, check this article to keep it connected to Wi-Fi.

To install a Nest Connect, refer to the Help Center article Set up Nest Connect.

For more details, check the frequently asked questions in this Nest Secure Community Forum update.

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