Please expect a longer than normal response time as a result of recent current events. We appreciate your patience and understanding as we work to provide support as quickly as possible. We encourage you to use our online Help Center and Community Forum for additional options during this time.
How to update Wi-Fi settings on the Nest × Yale Lock
Your lock doesn’t connect directly to Wi-Fi. Instead, it uses a Google Nest Connect or Google Nest Guard for its internet connection. So you’ll only need to update the Wi-Fi information on your Connect or Guard in order to get your lock back online.