How to lock and unlock the Nest × Yale Lock

There are several ways to lock and unlock the Google Nest × Yale Lock. You can use the Nest app, enter a passcode on the lock’s keypad, use the thumb turn when you’re inside your home, use One Touch Locking, or set it to Auto-Lock after a predetermined time.

How to lock and unlock your Nest × Yale Lock

Using the Nest app to lock and unlock 

  1. On the Nest app home screen, select your lock. If
    you have multiple locks, select the lock for the
    door that you want to lock. The app will show
    whether the lock is currently locked or unlocked.

  2. Tap and hold the open lock Yale lock on icon until the blue
    ring disappears.

  3. You’ll see a blue spinning ring and Locking. It will
    be locked once you see the
    lock Yale lock off icon and “Last locked by you.”
finger lock image

To unlock, repeat the steps above. If it is unable to lock or unlock, you will see a yellow ring
with an exclamation mark on your main lock screen. Find out more about what you can do
if this happens in the article below.

Troubleshooting locking or unlocking problems with the Nest × Yale Lock >


To unlock, repeat the steps above. If it is unable to lock or unlock, you will see a yellow ring with an exclamation mark on your main lock screen. Find out more about what you can do if this happens in the article below.

Troubleshooting locking or unlocking problems with the Nest × Yale Lock >

Using the lock's keypad to lock and unlock

  1. Press Yale Yale on nest lock icon or touch your palm to
    the keypad to wake it up.
  2. Enter your 4 to 8 digit passcode and press the
    check Check to unlock.
finger using keypad on Nest Lock

To lock, repeat the steps above unless you have enabled One Touch Locking.

Using One Touch Locking on the lock's keypad

When you first set up your lock, One Touch Locking is enabled by default.

  • Press Yale Yale on nest lock icon or touch your palm to the keypad to lock your home when you leave.

If this doesn’t work, you can check your settings in the app:

  1. On the app home screen, tap Settings Nest settings icon.
  2. Select your lock.
  3. Tap One touch locking, tap to turn it on.

Using voice command to lock

If you have a Google Assistant enabled speaker such as a Google Home device, you can lock your door with your voice. For more information, visit the following article:

Learn about using the Google Assistant with your Nest products >

Using the lock's thumb turn

If you’re inside the home, you can turn the thumb turn
to lock and unlock your door like a traditional deadbolt
lock.

deadbolt locking

How to unlock door when Privacy Mode is on

  1. If you hear “Please try again at another time” when you try to enter your passcode, Privacy Mode is on.

  2. You can only turn it off with the Nest app. So if you don’t use the Nest app to enter the home, you’ll need to contact someone who shares access to the home to turn off Privacy Mode.

  3. Once Privacy Mode is turned off, you can use the Nest app or the lock’s keypad to unlock the door.

    Learn about Privacy Mode >

How to enable or disable Auto-Lock with the app 

By default, the Nest × Yale Lock will not automatically lock itself, but you can use the Nest app to set your lock to automatically lock itself. You can choose how long your lock should wait before automatically locking, and you can have Auto-Lock on all the time or only when no one’s home.

Note: If you can’t hear a tone when you press the numbers on the lock’s keypad or hear a chime when the door locks and unlocks, check your volume settings. On the app home screen, tap Settings Nest settings icon and thenselect your lock and thenand thentap Volume and then select Low or High.

How to remove a Nest Pro's contact information from your thermostat at any time. Here's how:

You can remove a Nest Pro’s contact information from your thermostat at any time. Here’s how:

On the Nest thermostat:

1. Press your thermostat's ring to bring up the main menu.
2. Turn to Settings Nest settings icon and press the ring again to select. 
3. Turn the ring to Nest Pro and press to select. 
4. Choose Delete. The Nest Pro's contact information will be removed.

Note: Removing the Nest Pro contact information from your Google Nest thermostat will also remove it from the Nest app.

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