How to factory reset the Nest × Yale Lock

You may need to factory reset the Google Nest × Yale Lock to resolve some issues like an unresponsive keypad, connectivity issues, or a forgotten master passcode. If you're moving the lock to another door or home, you'll also need to do a factory reset.

When the lock is reset to factory defaults, all user passcodes including the master passcode are deleted and all programming features return to original default settings.