Alerts are notifications you receive on your phone or tablet when your Google Nest camera or doorbell detects important activity. You can manage camera notifications in the Google Home app or the Nest app.
How alerts work
-
Google Home 應用程式設定預設為關閉，你隨時可以開啟或關閉通知。
- The notification options you get depend on the type of camera you have and whether you're subscribed to Google Home Premium.
- You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity.
- You need to separately set up alerts for each camera and doorbell in your home.
- If others can control devices in your home, each person can set their own camera alert preferences in the app.
- If you've turned on critical alerts, you may receive some push notifications even when your phone is set to Do Not Disturb mode.
- Some camera alerts are always on and can’t be turned off to keep you informed about important events like:
- When your camera goes offline.
- If the camera was removed from the app.
- The camera detects tampering.
Change camera alerts
To enable notifications for your camera or change which kinds of alerts you get, go to the app you use to control your camera.
- 開啟 Google Home 應用程式
。
- 輕觸「住家」圖示
所有裝置
，然後按住裝置的圖塊。
- 依序輕觸「設定」
。
所有裝置 
以下進一步說明可變更的攝影機通知設定：
| 設定 | 說明 |
| 推播通知 | 啟用後，只要登入應用程式，就能收到攝影機警報。 |
| 僅在外出時傳送通知 | 開啟後，你只能在住家設為外出模式時收到攝影機警報，如果有人在家，你就不會受到通知干擾。 |
| 偵測活動類型 |
開啟或關閉動作、人物或動物等活動的通知。 這份清單可能因攝影機或門鈴機型，以及你是否訂閱 Google Home Premium 而異。 |
| Google Home 應用程式事件設定 |
變更攝影機的事件設定會影響通知。你只會收到已開啟事件類型的通知。 如何開啟或關閉特定錄影事件：
|
- Open the Nest app.
- On the home screen, tap Settings
- Select the camera that you want to change alert settings for and select from the options below.
Notification type
- Push notification: Alerts pop up on your phone, just like alerts from other apps. You can receive notifications as long as you're signed into the app.
Tip: When you close the Nest app, it doesn't sign you out. You can continue to receive notifications even if the app is closed. - Email: Alerts are sent from notifications@nest.com to the email address you use to sign into your account in the Nest app. You can get emails whether or not you're signed into the app.
When to send
- No one's home: This option sets your camera to send notifications only after your home has switched to Away.
- Always: When this option is selected, your camera sends notifications regardless of whether you're home or away.
重要事項：若室外光線昏暗，門鈴或攝影機的偵測距離會受到影響，可能無法偵測到位置較遠的包裹。
Nest 攝影機和門鈴會顯示住家情況，但技術本身並非完美無缺。我們致力提高攝影機記錄事件的準確度，但還是可能會發生以下情況：
- 將圖片誤認為真實事件，例如 T 恤上的狗狗圖片可能會觸發動物偵測事件。
- 將地上爬行的人誤認為寵物。
- 誤認面貌相似的近親。
- 如要全面瞭解各種警報和通知，請參閱「瞭解 Google Home Premium 訂閱方案內容」，並在文章中選取你的攝影機或門鈴。你收到的警報和通知類型，取決於裝置機型及是否訂閱 Google Home Premium。
- 攝影機會使用進階演算法提升動作和聲響偵測能力。如果訂閱 Google Home Premium，還能享有更完善的通知功能。
| 警報類型 | 說明 |
| 事件 | 常見的事件通知包括偵測到人物、動作、動物和車輛。瞭解 Nest 攝影機如何偵測聲響和動作。 |
| 熟面孔偵測 | 這項功能會教導 Nest 攝影機如何分辨熟人和陌生人。攝影機會隨時間慢慢開始認出熟人，傳送更實用的警報給你。瞭解熟面孔偵測功能。 |
| 車庫門偵測 |
重要事項：車庫門偵測功能僅適用於美國和加拿大。 你可以開啟這項功能，讓 Nest 攝影機在車庫門開啟、關閉或未關閉時通知你。如果你訂閱第 1 代 Nest Aware，必須升級到 Google Home Premium 訂閱方案，並使用特定 Nest Cam 機型，才能啟用車庫門偵測功能。 支援的 Nest 攝影機：
|
| 活動區警報 | 「活動區」功能可讓你在攝影機的畫面標出特定區域，如果在指定區域偵測到重要動作，攝影機就能傳送警報，並留下事件的錄影記錄。如何設定及使用活動區。 |
| 技術問題 | 攝影機也可以在發生技術問題時通知你 (例如離線)，協助你在攝影機無法正常運作時排解疑難。 |
| 電子郵件通知 |
重要事項：這個選項僅適用於 Nest 應用程式中的攝影機。 如果選擇透過電子郵件寄送通知，信中應該會有攝影機拍到的活動快照圖像。你可以將快照下載到手機或電腦。 |
| 附有放大預覽畫面的警報 |
重要事項：這個方式僅適用於：
Nest 攝影機或門鈴可傳送附有放大預覽畫面的警報，確保你不會錯過關鍵時刻。 |
Troubleshoot notifications
For general troubleshooting and if you experience issues such as:
- Too few camera alerts
- Too many camera alerts
- Unwanted alerts or false positives
- Delayed notifications