Set up and control C by GE smart light bulbs

Note: This article applies to C by GE bulbs only.

For information on setting up and controlling bulbs from other manufacturers or a C by GE smart switch, please see our smart device control page and our smart device setup page.  

Google Nest allows you to turn your C by GE smart bulbs on and off and control brightness remotely by using voice commands, the Google Home app or a visual display like the Google Home hub. All C by GE bulbs, including Soft White and Tunable White bulbs, can be paired with your Google Nest or Google Home speaker or display. You can connect up to 6 C by GE bulbs with each Google Nest or Home device.

Set up your C by GE bulbs

Set up C by GE bulbs in the Google Home app

If your C by GE bulbs aren’t set up in the C by GE app, you can set them up in the Google Home app.

  1. Plug in your bulb in the same room as your Google Home device.
  2. Set up your Google Home device if you haven’t already.
  3. Open the Google Home app Google Home app.
  4. At the top left, tap Add   Set up device  Set up new devices in your home.
  5. Select the light bulb that you’d like to set up. Your bulb will blink when selected.
  6. Where is this device? Choose what room your bulb is in.
    1. You can create a custom room by tapping Add custom room and then type in room name and then tap Next.
  7. Create a unique name. Type in the desired name for your bulb that you will use for voice commands. We recommend using a contextual name like “reading light” or “overhead light”. For best results, don’t include the room name in the light’s name (we already know which room it’s in).
  8. Setting up your smart light. Your bulb may blink a few times.
  9. Your light is ready. Tap Done.
  10. Setup is successful. You can now control your lights with Google Home.

​​Note: The bulb may blink during its first firmware update after being set up with the Google Home app.

Move C by GE bulbs from the C by GE app to the Google Home app

To move bulbs from the C by GE app, delete the bulbs from the C by GE app and set them up in the Google Home app.

  1. Turn on your C by GE lights. The bulbs must be turned on before you continue.
  2. Delete the bulbs from the C by GE app. This will factory reset the bulbs. They will blink 3 times if the factory reset is successful. If they don’t blink, you will need to factory reset each bulb manually. Note that the reset sequence is different depending on your bulbs’ firmware version. If the first reset sequence doesn’t work, you have an older firmware version and will need to use the second reset sequence.
  3. Open the Google Home app Google Home app.
  4. At the top left, tap Add   Set up device  Set up new devices in your home.
  5. Choose a home in which to set up the light bulb and tap Next.
  6. Your device will start scanning for nearby devices that are ready for setup.
  7. Tap Set up smart lights.
  8. Select the light bulbs that you’d like to set up. Your bulbs will blink when selected.
  9. Room Selection: Choose what room your bulb is in.
    • You can create a custom room by tapping Add custom room and then type in room name and thenTap Next.
  10. Name your smart bulb: Type in the desired name for your bulb that you will use for voice commands. We recommend using a contextual name like “reading light” or “overhead light”. For best results, don’t include the room name in the light’s name (we already know which room it’s in).
  11. Your light bulbs may receive an update and blink a few times. Tap Got it.
  12. Your devices are ready: Tap Continue.
  13. Setup is successful. You've finished! You can now control your lights with your speaker or display.

Note: The bulb may blink during its first firmware update after being set up with the Google Home app.

Control your lights with speaker or display

To do this: Say "Hey Google" or “Ok Google", then…
To turn on/off a specific light (e.g. “desk light”) "Turn off the desk light”
Dim lights "Dim the desk light" or “Dim all the lights”
Brighten lights "Brighten the desk light" 
Set a light brightness to a certain percentage "Set desk light to 50%" or “Set lights to 70%”
Dim/brighten lights by a certain percentage “Dim/brighten lamp by 50%" or “Dim/brighten lights by 10%"
Turn on/off all lights “Turn on/off all of the lights”
Set Tunable White bulbs to Vibrant or wake colour "Set lights to bright white"
Set Tunable White bulbs to Active or everyday colour "Set lights to soft white"
Set Tunable White bulbs to Calm or sleep colour  "Set lights to candlelight"
Change the colour temperature of Tunable White bulbs "Change lights to 2,700 kelvin"  (2,000-7,000 range)

 

Note: When your speaker or display and lights are in the same room, your device will know that your voice commands are for the lights in that room. For example, if your speaker or display and smart bulbs are in the living room, and you say “Ok Google, turn off the lights”, then the living room lights will turn off.

Other ways to control your lights

  • You can turn your lights on and off from the Google Home app. You can also change the Tunable White colour temperature.
  • To control your lights and other smart devices with just one voice command, you can set a routine. 
 

Set a nickname for your light

  1. To create or change a nickname, open the Google Home app Google Home app.
  2. Select your light bulb and then Settings Settings icon  Name.
  3. Enter a name and then tap Save.

Tip: Your speaker or display already knows the room that it’s in, so your voice commands will be more clear if you use a contextual name like “overhead light” or “reading light”.

Unlink your bulb(s) from Google Home

Note: You cannot unlink individual C by GE smart lights. Removing one bulb through the “Unlink C by GE” flow removes all C by GE light bulbs.

  1. Make sure that your bulb(s) are powered ON
  2. Open the Google Home app Google Home app.
  3. Select a C by GE light bulb.
  4. Tap Settings Settings icon and then Remove device and then Remove. (This will remove all your GE bulbs. We don’t currently support removing individual C by GE light bulbs.)

If the Google Home app is not finding your bulb during set up

Note: If your bulbs don’t appear in either the Google Home app or the C by GE app, they probably need to be factory reset. They might also use older firmware, so follow the second factory reset sequence if the first sequence doesn’t work.

If your bulb is not responding

  • Make sure that the socket is receiving power. Check that your wall switch is on.
  • Turn the bulb off and on. The bulb takes up to 1 minute after receiving power to reconnect to your device. Try your light and see if it works! If so, you’ve finished.
  • Try using the bulb in a different lamp/socket.
  • If the above steps don’t work, you may need to factory reset your C by GE bulb and set up the bulb again.

If you get the error message “Something went wrong”

  • The signal between your bulb and your device might not be strong enough. To increase the signal strength, move the bulb and your device closer to each other. They should be no more than 4.5 metres (15 feet) apart. 
  • You might not be a member of the home that the bulb was set up in. Ask the person who created the home to add you as a member.
  • Other devices near your speaker or display or C by GE bulbs might cause interference. If you have a nearby Wi-Fi router, cordless phone, microwave or Bluetooth speaker, move it further away if you can.
  • You might have too many C by GE bulbs on 1 device. You can add up to 6 bulbs on each device.

If you are still unable to resolve the issue, share feedback about your speaker, display or the Google Home app.

Factory reset your C by GE bulbs

  1. Make sure that all your bulbs are turned on.
  2. Factory reset your bulbs. Note: The reset sequence is different depending on your bulbs’ firmware version. If your bulbs don’t flash on and off 3 times after you finish the first reset sequence, you will need to use the second reset sequence.
  3. Reboot the speaker or display that you are using to set up your bulbs. Then attempt to setup your bulbs again using the Google Home app.

Note: If your bulbs are connected to the C by GE app, you can also factory reset your bulbs by unlinking them from the C by GE app. The bulbs will blink 3 times when unlinked from the app. This confirms that the factory reset was successful.

If you want to set up a C by GE smart switch

Follow the setup steps to set up smart home devices. C by GE switches use different setup steps than the bulbs. After you open the Google Home app Google Home app and tap Add  Set up device  Have something already set up?.

New to smart lights? The Smart Light Starter Kit is your first step to home automation with a Google Nest Mini (2nd gen) or a Google Home Mini (1st gen) and a GE Soft White smart bulb in one package.

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