Experiencing issues with the LED lights on your thermostat heat link in the UK? A small number of customers have experienced an issue where the LED light on their heat link doesn't light up and they can't control heating or hot water. This only applies to 3rd gen Nest Learning Thermostats. If this is you, we'd like to apologize for the inconvenience and solve this for you as soon as possible. The fastest way to get help is to visit our partner BOXT's booking form. Once you have submitted the form, BOXT will reach out to you within 2-3 days to arrange a service visit to get you up and running again. When filling out the BOXT form, a case number will be pre-populated for you.

Set up Digital Wellbeing

Digital Wellbeing is a set of tools that you can use to place limits on when and how your Google Nest or Home speakers and displays are used.

Note: This feature may not be available in all countries, regions or languages.

Restrict content on your speakers and displays

Filters can help you place limits on how people in your household can use your Google Nest or Home speaker or display. You can use Filters to do things like block access to music with explicit lyrics, or define which video services are enabled. Learn how to set up Filters.

Temporarily turn off Google Assistant

With Downtime, you can help your family take a break from Google Nest speakers or displays. When your speakers or displays are in Downtime, they will not respond to most commands or questions. During Downtime, you will not receive notifications from your speakers and displays. Alarms and timers will still work. Downtime schedules can only be created or changed by the person who initially set up the device. Learn how to set up Downtime.

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