Make Google supported calls with your speaker or display

With Google supported calling on Google Nest and Google Home speakers and displays, you can call friends, family and businesses using just your voice. This functionality is available in the United States, Canada, and the United Kingdom (excluding territories). Additional calling methods may also be available in your area. Learn more about making calls on speakers and displays.

Note: If you’ve linked an account through mobile calling, calls you make will be placed using mobile calling instead of Google supported calling and will be charged according to your plan.

Before you begin

What you need

  • The latest versions of the Google Home app Google Home app and the Google app Google app.
  • Google Home or Google Nest firmware version 1.39.154941 or higher. Check your firmware version. If your device is connected to the internet, it will automatically update to the latest version.
  • To be located in the US, CA, or UK.
    Note: US territories are not currently supported.  

Who you can call

  • US or Canada phone numbers, if you're in the US or Canada
  • UK phone numbers, if you're in the UK

You cannot make calls to emergency services.

How much calls cost

Calls are free to US, CA, and UK numbers.

If you linked your mobile service provider’s plan with mobile calling, you'll be charged at your service provider’s rates.

Set up Google supported calling on your speaker or display

In the US, CA, and UK, you can make Google supported calls without any additional set up. To make a call, say “Ok Google, Call [phone number]” or “Ok Google, Call [business name].” The following steps will let you make calls to your contacts by name, fix common issues, and use optional features.

Turn on personal results to call contacts

Personal results allow you to call your Google contacts by saying their name. “Ok Google, Call [contact name]." Learn more about personal results.

  1. On your phone or tablet, open the Google Home app Google Home app.
  2. At the bottom, tap Home  and then your device.
  3. At the top right, tap Device settings .
  4. Under "More," tap Recognition & personalization.
  5. Turn on Allow personal results.

Note: To make calls to your contacts, Web & App Activity must also be turned on in your account.

Sync your contacts

To be able to call contacts saved on your Android phone or tablet:

  1. Open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Verify that the Google Account that is listed is the one linked to Google Home. To switch accounts, tap your account name and choose another account. 
  4. Tap Manage your Google account.
  5. Scroll over and tap the People & sharing tab and then Contact info from your devices.
  6. Turn on Save contacts from your signed-in devices.

If you have many contacts or new contacts, it can take a few minutes for them to sync. If your contacts do not sync, make sure that syncing contacts is turned on in your phone’s settings. Open your phone’s Settings Settings app. Tap Google and then Account services and then Contacts sync and then Turn on Automatically sync.

Update your contacts and remove duplicates

Google Nest and Google Home devices use your Google contacts to make calls. If your contacts info isn’t complete or contains similar or duplicate names or numbers, your device may not be able to place calls to certain contacts. 

To clean up your contacts: 

  1. Go to contacts.google.com.
  2. Tap Search  or the search field, and enter the name of the contact you want to update.
  3. Tap the contact you want to keep. 
  4. Verify under “Contact details” that a phone number is present.
    • If needed, tap Edit to update your contact’s information and then Save.
  5. Now return to your contacts and find and tap the name of a duplicate contact.
  6. Tap More More menu and then Delete.

Tips:

  • Make sure all of your contacts’ names are unique. Include first and last names if available.
  • Add a phone number and if available an email to each contact.
  • If a contact appears under “Other contacts,” tap Add to contacts to include in “My contacts.”

Let multiple people make calls from the same device

With Voice Match enabled, additional members of your home, can use their own contacts to make calls on your device. To let multiple people use their contacts from the same device, each person needs to set up Voice Match.

Important: If no one sets up Voice Match, everyone can use the contacts of the device’s owner if the owner has personal results turned on

Household contacts

With household contacts set up, you can allow anyone with access to your speakers or displays to call specific contacts that you choose. On Google Nest displays, this will also provide easy touch access to make calls to those contacts. Learn more about setting up and managing household contacts.

Show your number when you make calls 

When you make calls, the recipient will see “Unknown,” “Private,” or “Anonymous” on their caller ID. If you’d like the people you call to see your phone number instead, you can add your phone number.

Show your phone number

  1. On your mobile device, open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Verify that the Google Account shown is the one linked to your Google Home or Google Nest device. To switch accounts, tap another account or Add another account.
  4. Go back to the home screen, then tap Settings .
  5. Scroll to "Services," then tap Voice and Video calls and then Mobile calling.
  6. Under “Your own number,” tap Edit and then Add or change phone number.
  7. Enter your phone number, then tap Add.
  8. You'll receive a text with a code. Enter the code, then tap Verify.
    • ​If you don't receive a code, wait 30 seconds, then tap Send new code.
  9. You’ll see the phone number under “Your own number.” This can take up to 10 minutes to appear.

Hide your phone number

If you don’t want the people you call to see your phone number, you can use an unlisted number. 

  1. On your mobile device, open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Verify that the Google Account shown is the one linked to your Google Home or Google Nest device. To switch accounts, tap another account or Add another account.
  4. Go back to the home screen then tap Settings .
  5. Scroll to "Services," then tap Voice and Video calls and then Mobile calling.
  6. Under “Your own number”, tap Edit.
  7. Tap Use unlisted number.

Call someone

To control your call, use your voice or your screen.

Make a call

Say "Ok Google," then:

  • "Call [contact name]."
  • "Call [business name]."
  • “What is the nearest [business]?” then “OK Google,” “Call them.”
  • “Call [phone number].”
  • "Redial."

If you’ve set up household contacts on a Google Nest display, you can also choose a contact by tapping Call on the “Household contacts” card. The calling method used with household contacts will depend upon the contact selected.

End a call

Say "Ok Google," then:

  • Google Nest Hub Max, Google Nest Hub: "End the call" or "Hang up," or tap End call.
  • Google Home, Google Home Max: "End the call" or "Hang up," or tap the top to hang up.
  • Google Nest Mini, Google Nest Wifi point: "End the call" or "Hang up," or tap the center to hang up.
  • Google Home Mini: "End the call" or "Hang up," or tap the side to hang up.

You can also say “Ok Google,” “stop,” “disconnect,” or “end call.” If the recipient ends the call, you'll hear an end call tone.

Mute or unmute a call

Say "Ok Google," then:

  • Say "Mute call" or "Unmute call."
  • Tap Mute Mute.

View activity

Within My Activity, you can hear a voice recording of the query used to start the call, or queries used to interact with the Assistant such as “Ok Google, hang up.” Nothing else is recorded.

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