Check that Google Nest or Google Home is on the same Wi-Fi network as mobile phone or tablet

To set up a Google Nest or Google Home speaker or display, the speaker or display must be on the same Wi-Fi network as your mobile device or tablet. 

Step 1. Check the Wi-Fi network of mobile device or tablet 

1. Locate and tap Settings   Wi-Fi.
2. The Wi-Fi network labeled "Connected" is the network you're connected to. This must match the network that the device is connected to. 
3. To change the network,
   • Tap a new network  enter password Connect.
   • If you've entered the password for that network before, tap Connect. 

Step 2. Check the Wi-Fi network of Google Nest or Google Home 

1. Open the Google Home app .
2. Tap your Google Nest or Google Home device.
3. At the top right corner, tap Settings   "Wi-Fi."

If your mobile phone or tablet Wi-Fi network doesn't match Google Nest or Google Home's Wi-Fi network, here's how to change the Wi-Fi network of Google Nest or Google Home.