Check that your devices are on the same Wi-Fi network

To set up a Google Nest or Google Home speaker or display, the speaker or display must be on the same Wi-Fi network as your mobile device or tablet. 

Step 1. Check the Wi-Fi network of mobile device or tablet 

  1. Locate and tap Settings  and then Wi-Fi.
  2. The Wi-Fi network labeled "Connected" is the network you're connected to. This must match the network that the device is connected to. 
  3. To change the network,
    • Tap a new network and then enter password and then Connect.
    • If you've entered the password for that network before, tap Connect. 

Step 2. Check the Wi-Fi network of your speaker or display

Speakers

  1. Open the Google Home app Google Home app.
  2. Tap your Google Nest or Google Home device.
  3. At the top right corner, tap Settings
  4. You'll find "Wi-Fi."

Displays

  1. Open the Google Home app Google Home app.
  2. Tap your Google Nest or Google Home device.
  3. At the top right corner, tap Settings   Device information.
  4. You'll find "Wi-Fi."

If your mobile phone or tablet Wi-Fi network doesn't match the speaker or display's Wi-Fi network, here's how to change the Wi-Fi network of your speaker or display.

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