Re-adding a mesh Wifi point
If one or more of your mesh Wifi points is pulsing blue and your primary point is online, you will be able to re-add this mesh Wifi point to your existing network.
- In the Google Wifi app, tap the three lines in the upper-left corner to open the side menu.
- Tap Set up Wifi point (Android) or Add Wifi point (iOS).
- Tap Get Started.
- Tap Add to 'MyNetwork'.
- Follow the steps in the app to set up your network.
Repeat these steps for any additional Wifi points.
Once you’re back online, to remove the 'inactive' Wifi point:
In the Google Wifi app, tap the tab, then Network & general.
Tap Wifi points.
Under Network device settings, tap the inactive Wifi point.
Tap Remove device, then Factory reset. This will clear the inactive Wifi point from your app; it will not erase the entire network.
Sincerest apologies for the inconvenience. Please visit this dedicated support page for more information.