Change the Wi-Fi network of your Google speaker or display

Google Nest or Home speakers and displays can only remember one Wi-Fi network at a time. To connect your speaker or display to a new Wi-Fi network, follow the steps below:

Check if your speaker or display is currently connected to a Wi-Fi network

To do this, try to ask your Assistant a question, like “What time is it?” If the Assistant is able to answer, then it’s connected to a Wi-Fi network.

If your speaker or display isn’t connected to a Wi-Fi network

Set up your speaker or display on the new Wi-Fi network:
  1. Open the Google Home app Google Home app.
  2. At the top left, tap Add  and then Set up device plus and then New device and then set up new devices in your home.
  3. Follow the in-app steps.

If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.

If your speaker or display is currently connected to a Wi-Fi network

If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:

  1.  Open the Google Home app Google Home app.
  2. Tap your device.
  3. At the top right corner, tap Settings  and then Device information.
  4. Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
  5. Follow the setup steps to set up your device on the new Wi-Fi network.
If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.
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