Share feedback about Google Nest

We're always looking to improve Google Home and your feedback is important to us. Tell us how we're doing. We're listening! There are two ways to send feedback – using your voice and from the Google Home app.

Note: In order for us to investigate the issue that you are reporting, it's helpful to include the device logs in your report. To ensure that this happens please verify that "Send device usage data and crash reports to Google" is turned on before submitting feedback. If you prefer to keep this setting off, you may turn it back off after the feedback is submitted.

Send feedback using your voice

To do this: Say "Ok Google" or "Hey Google", then... What Google Home will say or do:
Send feedback to Google “Send feedback” Record an audio message and send feedback to the Google Home team

Send feedback from the Google Home app 

Step 1: Turn on device reports

  1. Make sure that your mobile device or tablet is connected to the same Wi-Fi as your Google Nest or Home device.
  2. Open the Google Home app Google Home app.
  3. Select the device for which you want to share feedback.
  4. At the top-right corner of the screen, tap Settings .
  5. Scroll to 'Device Settings',  turn on Help improve [your device].

Step 2: Share your feedback

  1. Open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Tap Help and Feedback and then Submit feedback report and then tap the device for which you'd like to submit feedback.
  4. In the From: section, tap the arrow on the right to display available emails. Select your email address.
  5. In the feedback summary, write a brief description of your issue. 
  6. Make sure that you tick the box for Screenshot and System logs.
  7. Tap Send  at the top-right corner to submit feedback.
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