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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Share feedback about Google Nest

We're always looking to improve Google Nest or Home speaker or display and your feedback is important to us. Tell us how we're doing. We're listening! There are two ways to send feedback – using your voice and from the Google Home app.

Note: In order for us to investigate the issue that you are reporting, it's helpful to include the device logs in your report. To ensure that this happens please verify that "Send device usage data and crash reports to Google" is turned on before submitting feedback. If you prefer to keep this setting off, you may turn it back off after the feedback is submitted.

Send feedback using your voice

To do this: Say "Ok Google" or "Hey Google", then… What Google Nest or Home will say or do:
Send feedback to Google “Send feedback”

Transcribe the audio feedback that you give and send the transcription to the Google Nest team. The audio of your feedback will not be recorded.

On displays, if you do not want to include your personal information or a screenshot of your screen, untick Include personal information or Include screenshot
When finished, tap Send.

Send feedback from the Google Home app 

From the Google Home app

Step 1. Turn on device reports

  1. Make sure that your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Chromecast, or speaker or display.
  2. Open the Google Home app Google Home app.
  3. Tap and hold your device's tile.
  4. Tap Settings Recognition and sharing.
  5. Turn on Send [device model] device usage and crash reports to Google (example, Send Google Home device usage and crash reports to Google).

Step 2. ​Share your feedback

  1. Open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Tap Feedback and then for the device you'd like to submit feedback for.
  4. To display available emails, in the 'From:' section, tap the arrow on the right. Select your email address.
  5. In the field provided, enter the details of your feedback. Make sure that you do not include sensitive information.
  6. Make sure that you tick the box for Screenshot and System logs.
  7. To submit feedback, at the top-right corner, tap Send .

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