Stop multiple devices from responding to 'Hey Google'

Multiple devices might turn on when you say 'Hey Google' near two or more voice assistant-enabled devices. Only one of the devices should respond.

Google selects the best device to respond to based on various factors, such as:

• Proximity of the device
• Type of request
• Capabilities of the device

Update your Google app version

1. On your phone or tablet, open the Google app .
2. At the top right, tap your profile picture or initial.
3. Tap Settings About.
4. Check the version number.
   • Android phone or tablet: If your version is below 6.5, update on the Google app page.
   • iPhone or iPad: If your version is below 20.3, update on the Google app page in the App Store.

Add the same account to both devices

Important: If the phone that responds isn't yours, then these steps won't fix the issue.

If you have multiple Google Accounts, add the account that you used to set up Google Home to your phone or tablet.

Check the account linked to your speaker or display

1. Open the Google Home app .
2. Tap Home  All devices , then touch and hold your device's tile.
3. Tap Settings Recognition and sharing.
4. Tap Linked account(s).
5. Check the Google Accounts linked to this specific device.

Add the account to your phone or tablet

1. Open the Google Home app .
2. At the top right, tap your profile picture or initial.
3. Tap the drop-down Add another account.
4. To add your account, follow the steps.
   • After you have added the account, you don't need to stay signed in.

Get more help or send feedback

Get help and send feedback for Google Nest devices

Get help

1. Open the Contact Us form.
2. Enter the requested information.
3. Select how you want to contact us.

Send feedback

Your feedback helps us to fix the issue. Learn how to send feedback about Google Nest.

Send feedback for the Google Home app

Send feedback

1. Open the Google Home app .
2. At the top right, tap your profile picture or initial.
3. Tap Feedback.
4. Enter information about your issue.
5. Tap Send .

Related articles

• Adjust the 'Hey Google' sensitivity of your speaker or display
• Fix issues with 'Hey Google'
• Google Nest Community