Per soddisfare gli standard di certificazione, Nest Protect di 2ª gen. deve essere sostituito dopo 10 anni dalla data di produzione. Una volta stabilito che il dispositivo deve essere sostituito, dovrai selezionare un dispositivo sostitutivo, disinstallare Nest Protect e configurare il dispositivo sostitutivo.
Scopri di più su quando sostituire Nest Protect.
Select a replacement device
We've partnered with First Alert, a trusted brand in fire safety, to offer the First Alert Smart Smoke & Carbon Monoxide Alarm as a compatible replacement for your 2nd gen Nest Protect when used with the Google Home app. You can learn more about this device on First Alert’s website.
Important: First Alert Smart Smoke and Carbon Monoxide Alarm requires the Google Home app to work with your other Nest Protect devices.Check your eligibility for a refund
Important: If all your Nest Protect devices are reaching their replacement date, they may not be eligible for refunds.
You might be eligible for a refund if a replacement device that’s compatible with Nest Protect isn’t available in your region. Only one refund per household can be applied for eligible devices.
Complete the form below to check whether you may be eligible for a prorated refund for your remaining Nest Protect devices. Once submitted, our teams will review your request and reach out to you in 5 to 7 business days. If our teams confirm your eligibility, you will have the option to receive your prorated refund credit in the form of Google Store credits or a third-party bank transfer.
Disinstalla Nest Protect
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Con cavo
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A batteria
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Nel nostro Centro assistenza, puoi scoprire come smaltire Nest Protect nel modo corretto e come rimuovere Nest Protect dal tuo account nell'app Nest.
Set up your replacement device
After you uninstall your Protect, follow your new smoke or CO alarm's manual to install it.