Set up ADT with Google

Google and ADT have partnered to provide Google Nest devices and services as a part of ADT systems. This article includes steps for how to connect your ADT account to the Google Home app.

Customers can purchase the following Google Nest products from ADT and have an ADT installer set them up in their home:

• Nest Doorbell (battery)
• Nest Doorbell (wired, 2nd gen)
• Nest Cam (battery)
• Nest Cam (wired)
• Nest Cam with floodlight (wired)
• Nest Hub (2nd Gen) and Nest Hub Max
• Nest Mini
• Nest Wifi and Wifi Point
• Nest Learning Thermostat and Nest Thermostat
• Nest Aware and Nest Aware Plus

Important: This partnership is currently limited to customers in the United States of America.

Nest Aware managed by ADT

To apply a Nest Aware subscription managed by ADT to your home, you need to purchase a Nest device and a Nest Aware (or Nest Aware Plus) subscription through ADT. Once Nest Aware is added to your ADT subscription, the Nest Aware service will be included in your service bill from ADT and will be managed by ADT.

You only need one Nest Aware subscription for all Nest cameras in your home.

Set up Nest Aware managed by ADT for your home

1. Link your Google Account in the ADT app

To apply Nest Aware to your home, you first need to link your Google Account in the ADT app and give ADT access to manage Google Nest services on your behalf. 

1. Open the ADT Control app or ADT Pulse app. 
2. In the top left corner, tap the menu . 
3. In the Control app, tap + Add Device, or in the Pulse app, tap Settings.
4. Select Google Nest.
5. An overview of the linking process will appear. Tap Next.
6. Sign in with the Google Account that you want associated with your ADT account. This account will also be associated with the home you want to use in the Google Home app.
   • If you don’t have an account, select Create account to proceed.
7. Choose the home you want associated as your ADT home.
   • If you're new to Google Nest, you’ll need to create a new home. Fill in the form with the address you purchased this subscription for. Tap Next. 
   • If you already have one or more homes in your Google Home app, select the home you purchased the subscription for. Tap Next.
8. Allow ADT permission to access your Google Nest devices and services in order to provide support. Select Next.
9. Tap Continue to allow ADT to manage your Nest devices and services.
   Important: If there's an error message displayed on the screen, contact ADT Customer support for help.
10. After you’ve successfully linked your Google account in the ADT app, press the “Open Google Home app” button:
    • If you are new to Google Nest products, you'll be prompted to download the Google Home app.
    • If you already have the Google Home app installed, it'll open the app.

 2. Link Nest Aware managed by ADT to your home

After you link your Google Account to the ADT app and give ADT permission to manage your Google Nest devices and services, apply the Nest Aware subscription to your home in the Google Home app.

1. Open the Google Home app 
   • Note: If you have multiple homes, you’ll need to use the one that you assigned as your ADT home. Tap the home name in Favorites to switch homes if needed.
2. Tap Devices Add Works with Google Home .

3. Select Service tap ADT | Google.
4. Tap Apply to confirm.
5. Follow the steps to set up Nest Aware.

Migrating your current Nest Aware subscription to ADT

If you previously purchased a Nest Aware or Nest Aware Plus subscription through Google and would like to replace this subscription with Nest Aware managed by ADT, here’s what you can expect:

• You’ll be asked to migrate a Nest Aware subscription to ADT as part of the setup flow.
• The original Nest Aware subscription will be terminated immediately and the new ADT Nest Aware subscription will replace it.
• The camera features and video history data might change subject to the new subscription:
  • If you migrate within the same subscription tier, there are no changes to features or video history data.
  • If you migrate to a higher subscription tier:
    • Gain an additional 30-day video history, for a total of 60-day video history
    • Gain access to Continuous Video Recording (CVR)
  • If you migrate to a lower subscription tier:
    • Lose the additional 30-day video history, for a total of 30-day video history
    • Lose access to Continuous Video Recording (CVR)
    • Note: Before you migrate to a lower subscription tier, save clips of footage you want to keep.

Cancel or change Nest Aware managed by ADT

To cancel or change a Nest Aware subscription (such as change the associated Google Account), contact ADT Customer support for help.

Connect your ADT devices with Google Assistant

To control your ADT devices with your voice using a Google-Assistant enabled device, follow these steps.

1. Open the Google Home app 
   • Note: If you have multiple homes, you’ll need to use the one that you assigned as your ADT home. Tap the home name in Favorites to switch homes if needed.
2. Tap Devices Add Works with Google Home .
3. Search and select “ADT Smart Home” and then follow the steps to complete setup.

Once you’ve connected your device, you can arm/disarm your ADT system and control your compatible smart home devices using your voice. Just say “Hey Google” to get started.

Try some of these voice commands:

• "Hey Google, arm my system to away"
• "Hey Google, turn on the living room light"
• "Hey Google, disarm my system"
• "Hey Google, set the thermostat to 70 degrees"