To avoid long wait times due to Typhoon Rai, we encourage you to use our online Help Center, Community Forums, Chat and Social channels (Facebook, Twitter) as additional options during this time. If you'd still prefer to call us, please expect longer than normal response times. We appreciate your patience and understanding as we work to provide support as quickly as possible


  Get paid up to $100.

Nest thermostats learn what temperatures you like so they can keep you comfortable and help you save energy. With Rush Hour Rewards, you can get rewarded for using less energy when everyone else is using more. And your Nest thermostat can do it automatically.

Your gas provider will give you a $75 e-gift card for signing up for Rush Hour Rewards. And if you stay enrolled through the season, you’ll receive an additional $25.

You need to have central gas heating to participate.

Sign up

Program Details

Your gas provider will give you a $75 e-gift card for signing up for Rush Hour Rewards. Plus, you’ll receive an additional $25 after the season ends if you stay enrolled.

  • There can be multiple rush hour events each winter. Rush hour events can consist of a pre-heating period to make your home more comfortable and a period of time when your energy usage is reduced. Energy rush hours will start in November and end in March.
  • They will occur on non-holiday weekdays between 6 a.m. and 9 p.m.
  • There can be multiple rush hour events per day.
  • In the unlikely situation of a critical need on the gas delivery system, your gas provider may need to call a critical rush hour event. Critical rush hour events can occur at any time of day on weekdays and weekends between November and March.

Here's how it works:

Rush hour events happen when there’s unusually high demand on the grid. During these events, your Nest thermostat will adjust your home’s temperature by up to 4 degrees, helping you to use less energy. If you start to feel uncomfortable, you can stop participating at any time by changing the temperature. 

Learn more about Rush Hour Rewards.


Was this helpful?
How can we improve it?
Have a question?

Get an answer from an expert on the Google Home Help Forum.

Clear search
Close search
Google apps
Main menu
Search Help Center