To avoid long wait times due to Typhoon Rai, we encourage you to use our online Help Center, Community Forums, Chat and Social channels (Facebook, Twitter) as additional options during this time. If you'd still prefer to call us, please expect longer than normal response times. We appreciate your patience and understanding as we work to provide support as quickly as possible

Battery charge time

Battery charge time depends on several factors, including ambient temperature and the state and condition of the battery.

Nest Doorbell (battery)

Typical: It takes approximately five hours to fully charge the battery using a compatible 7.5W AC adapter (sold separately).

Important: To help prolong the life of your doorbell's battery, it will only charge to 75% if the doorbell is wired to the doorbell system. Before you install your doorbell, you can use the USB cable to charge the battery above 75%. However, after the doorbell is wired to the system, the battery will drop down to 75% and stay at that level or below.

Nest Cam (battery)

Typical: It takes approximately five hours to fully charge the battery using the provided 7.5W AC adapter and charge cable.
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