To avoid long wait times due to Typhoon Rai, we encourage you to use our online Help Center, Community Forums, Chat and Social channels (Facebook, Twitter) as additional options during this time. If you'd still prefer to call us, please expect longer than normal response times. We appreciate your patience and understanding as we work to provide support as quickly as possible
Nest Renew issues with electric service
Enrolling in Nest Renew does not replace your electric utility or make changes to your electric service. If you’re experiencing issues with your electric service (including power outages), please contact your utility company.