Troubleshoot Assistant not connecting

Google Assistant might give you an error message such as one of the following:

  • “Something went wrong. Try again in a few seconds.”
  • “There was a glitch. Try again in a few seconds.”

Your device may be having trouble connecting with Google. The issue may resolve on its own within a few minutes, but if not, follow the troubleshooting tips below.

  1. Unplug the speaker or display, wait ten seconds, then plug it back in. Wait for the device to reboot, then try asking the Assistant your question again.
  2. Reboot your modem and router.
  3. If there are nearby devices that may cause interference such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, and other devices using the 2.4 GHz band, try moving your speaker or display to a different room.
  4. If you get these errors frequently, try moving your speaker or display closer to your router.
  5. If the issue continues, talk to your internet service provider. You may need to update your router/modem firmware or upgrade your internet speed.
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