/googlehome/community?hl=en
/googlehome/community?hl=en
10/7/17
Original Poster
SaXx143

Google Home Family Link

Hello,
 
I setup a family link account for my 5 year old. I tried to add Google home and it says it's not supported. Is this feature not available? If not, when will it be? If so, what am I doing wrong?
 
Thanks,
 
Larkin
Community content may not be verified or up-to-date. Learn more.
Expert Replies (4)
Were these replies helpful?
How can we improve them?
All Replies (17)
10/7/17
Expert - Gold
jilllG
Hi Larkin,

Thanks for your post in the Google Home Help Forum!

I don't believe the Google Home is yet able to be added to the Family Link. I see on the Google"s blog  Keyword that it is "coming soon". 
Hopefully the Home device will be added soon.

Jill
Garak0410
10/23/17
Garak0410
I'd like to second and third this...need it for my kids family account. 
Google user
10/24/17
Google user
I would also like to second this. It's very disappointing they launched the Google Home Mini without multi-user support for the whole family.
Garak0410
10/24/17
Garak0410
I was on my way to migrate from Echo to Home but this was one of the showstoppers. The other two are the lack of grandular control of alarms and no web based access to Home.
Chris Wedel
11/18/17
Chris Wedel
I see there are instructions now on how to add the Google Home to my child's account, as well as some other users that have successfully added thiers, but mine still says unsupported. How do I fix this?
11 MORE
1/4/18
Expert - Gold
jilllG
Hi,

If you are not seeing that three dot menu to select as below you can contact the Google Family Link support: Here
Update all your apps and restart your phones since that seems to help some users.

Thanks and hope this will help.
  1. On your child's device, open the Family Link app Family Link.
  2. Select your child.
  3. In the top left, tap More More and then Sign in to Google Home.
  4. In the bottom right, tap Add Create.
  5. Check the box next to the Google Home you want to add.
  6. On the "Parent permission" screen, tap your name and email address.
  7. Follow the instructions on your screen to sign in your child.
 
This question is locked and replying has been disabled. Still have questions? Ask the Help Community.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

 
Expert - Google Employee — Googler guides and community managers
 
Expert - Community Specialist — Google partners who share their expertise
 
Expert - Gold — Trusted members who are knowledgeable and active contributors
 
Expert - Platinum — Seasoned members who contribute beyond providing help through mentoring, creating content, and more
 
Expert - Alumni — Past members who are no longer active, but were previously recognized for their helpfulness
 
Expert - Silver — New members who are developing their product knowledge
Community content may not be verified or up-to-date. Learn more.

Levels

Member levels indicate a user's level of participation in a forum. The greater the participation, the higher the level. Everyone starts at level 1 and can rise to level 10. These activities can increase your level in a forum:

  • Post an answer.
  • Having your answer selected as the best answer.
  • Having your post rated as helpful.
  • Vote up a post.
  • Correctly mark a topic or post as abuse.

Having a post marked and removed as abuse will slow a user's advance in levels.

View profile in forum?

To view this member's profile, you need to leave the current Help page.

Report abuse in forum?

This comment originated in the Google Product Forum. To report abuse, you need to leave the current Help page.

Reply in forum?

This comment originated in the Google Product Forum. To reply, you need to leave the current Help page.