Get professional help setting up your Nest products

You can find a qualified professional near you to help set up or service your Nest products. For self-help with your product, review the Google Home and Nest Help Centre.

Canada and US

Get support for basic product installation and setup

  • For US users: Call SafeStreets to make an appointment. Make sure that you explain exactly what you're looking for.
  • For Canada users: Find a professional product installer in your area through Google Search. For complex changes, like new wiring, you might need an HVAC technician or electrician.

Get help with thermostat C-wire installation or advanced HVAC setup

Get a qualified HVAC technician if you have a complex system and need a thermostat C-wire installed. Complex systems might use different devices, like dehumidifiers, humidifiers and dual-fuel heat pumps.

To find and call an HVAC technician near you, use Google Search.

Fix your heating or cooling system

Have an HVAC technician check and fix your heating or cooling system if it stops working. To find an HVAC technician near you, use Google Search.

Upgrade doorbell transformer or install new wires

Important: Nest Pros are independent companies or contractors not employed by Google. Google does not provide, sell or receive compensation for installation services. The exact services that you receive from an installer, even an installer listed on this site, is determined solely by the installer.

You may need a certified electrician to upgrade your doorbell transformer or put in new wiring. To find an electrician near you, use Google Search.

How it works

Important: You should perform your own diligence on an installer, including asking the installer what's included with the installation services that you're purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

Installation appointments are generally scheduled to take place during normal opening hours. However, some installers may offer evening or weekend appointments. Actual availability can only be confirmed directly with your installer.

For questions about your installation process, the fees that you paid for installation services or follow-up assistance, please contact your installer directly.

UK

Get support for basic product installation and setup

Important: Google does not provide, sell or receive compensation for installation services and has no responsibility or liability for the installation. The exact services that you receive from an installer, even an installer listed on this site, is determined solely by the installer.

To have a trained pro come to your home, install and set up your Nest products, use Google Search. Not all products may be available in your region and professional availability can vary as well.

For complex changes, like new wiring, you might need an HVAC technician or electrician.

Fix or get a new boiler

If you need a new heat link related to a boiler problem, make an appointment with our installation partner, BOXT.

How it works

Important: You should perform your own diligence on an installer, including asking the installer what's included with the installation services that you're purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

Installation appointments are generally scheduled to take place during normal opening hours. However, some installers may offer evening or weekend appointments. Actual availability can only be confirmed directly with your installer.

For questions about your installation process, the fees that you paid for installation services or follow-up assistance, please contact your installer directly.

EU

Important: Google does not provide, sell or receive compensation for installation services. The exact services that you receive from an installer, even an installer listed on this site, are determined solely by the installer.

Find a Nest Pro near you through Google Search.

How it works

Important: You should perform your own diligence on an installer, including asking the installer what's included with the installation services that you're purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

Installation appointments are generally scheduled to take place during normal opening hours. However, some installers may offer evening or weekend appointments. Actual availability can only be confirmed directly with your installer.

For questions about your installation process, the fees that you paid for installation services or follow-up assistance, please contact your installer directly.

India, Japan and other regions

Important: You should perform your own diligence on an installer, including asking the installer what's included with the installation services that you're purchasing. To the extent permitted by law, except as set forth in the limited warranty that accompanies the product, Google disclaims all liability for damage caused to your Nest product or your property during installation.

To find a local professional to help install and set up your Google Nest products, use Google Search. You can then request a quote from them.

For questions about your installation process, the fees that you paid for installation services or follow-up assistance, please contact your installer directly.

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