Can't find Google smart speaker or display in the Google Home app

Your Google smart speaker or display may not appear in the Google Home app during the setup process. To fix the issue, try these steps:

Initial checklist

To begin, make sure that:

  1. You're using the most recent version of the Google Home app Google Home app. Learn how to update the Google Home app.
  2. Your speaker or display is plugged in and powered on.
    • You can tell that the Google Nest Audio, Google Nest Mini (2nd gen), Google Home Max, Google Home Mini (1st gen), or Google Home is powered on and in setup mode when the white LED lights are blinking.
    • The light ring at the bottom of the Google Home Speaker (2026) slowly pulses white when the speaker is in setup mode.
  3. You're in the same room as the device.
  4. Location services are turned on:
    1. On your Android device, open the Settings app.
    2. Tap Location.
    3. Turn on Use Location.
    4. Scroll and tap App Location Permissions and then Home and then Allow all the time.

General troubleshooting

If you've checked off all of the steps above and you still can't find your speaker or display in the Google Home app Google Home app, try one of the steps below and then look for your device. If you still can't find it, move to the next step.

Step 1: Reboot your speaker or display
  1. Disconnect your speaker or display’s power cable from the power source. Leave it unplugged for one minute.
  2. Reconnect the power cable to the power source.
Step 2: Turn Wi-Fi off and on
  1. On your Android device, open the Settings app.
  2. Tap Network & internet and then Internet.
  3. Turn Wi-Fi off and then back on.
  4. Reopen the Google Home app Google Home app and try to set up your speaker or display again.
Step 3: Force close and reopen the Google Home app
  1. On your Android device, swipe up from the bottom of the screen and hold.
  2. Scroll to find the Google Home app Google Home app, then swipe up on the app’s preview to force close it.
Step 4: Connect to your device from your phone or tablet's Wi-Fi settings
  1. On your Android device, open the Settings app.
  2. Tap Network & Internet and then Internet.
  3. Check the list of available Wi-Fi networks and look for an available network such as "GoogleHomeXXXX" (where XXXX is a random number).
    • Tip: If you have previously set up your device and haven't factory reset it since it disconnected, look for its assigned name within your mobile device's list of available networks. For example, check for “Kitchen Home Speaker” among the options.
  4. Check if you can successfully connect to the Google Nest or Home SSID (network name) in your Wi-Fi settings. If yes, open the Google Home app Google Home app and then set up the device again.

Advanced troubleshooting

If you're still unable to find your speaker or display in the Google Home app Google Home app, try these steps:

Step 1: Try another supported setup device

If you have another phone or tablet, try to use it to set up your speaker or display.

Make sure your device:

  • Is supported:
    • Android phone or tablet with Android 9.0 or later
    • iPhone or iPad with iOS 17.0 or later
  • Has the latest version of the Google Home app

Learn how to update the Google Home app.

Learn more about the requirements for Google smart speakers and displays.

Step 2: Move the speaker or display to a different location

If possible, move your speaker or display to a different location that’s within 15-20 feet of your Wi-Fi router.

Step 3: Perform a factory reset

Important: This action will clear your data from the device and can’t be undone.

If the above steps don’t fix the issue, you’ll need to factory reset your speaker or display. Instructions vary based on device. ​Factory reset your Google smart speaker or display.

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