Search
Clear search
Close search
Google apps
Main menu
true

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center.  Need help? Speak to a Google Home support specialist: U.S.: 1-855-971-9121,  U.K.: 0800 026 1217, Canada: 844-701-7229.

Control Google Home by touch

You can control Google Home’s volume, media playback functions, and more by touching the top or back surface of the device.

Google Home
To do this: Touch the device like this: Image
Play / Pause / Stop alarm or timer   Tap once on the top of the device
Turn up the volume 

Swipe clockwise on the top of the device.

Note: This only adjusts the volume of media. You can adjust alarms and timers volume anytime in the the Google Home app.

Turn down the volume 

Swipe counterclockwise on the top of the device.

Note: This only adjusts the volume of media and your Google Assistant. At volume level 0, all media will be muted but your Google Assistant will still speak at a minimum level.  It doesn’t adjust the volume of alarms and timers.

Start your request  Press and hold down on the top of the device
Mic on/off

Press the microphone mute button on the back of the device

Note: Muting the microphone prevents Google Home from listening or responding. To interact with Google Home, the microphone must be on. 

Factory Data Reset (FDR) the device Press and hold the FDR button located on the back of Google Home. 
Turn off power Unplug power cable from Google Home.
Google Home Mini

 

To do this: Touch Google Home Mini like this: Image

Play / Pause / Stop media or end a current phone call 

Press and hold (long press) either side of Mini. 

Note: This feature is rolling out. 

Stop a ringing alarm or timer  

Tap either side of Mini. 

Note: This feature is rolling out. 

Turn up the volume 

Tap on right side of Mini.

To reach maximum volume, tap to volume level 10.

Note: This only adjusts the volume of media and your Google Assistant. At volume level 0, all media will be muted but your Google Assistant will still speak at a minimum level.  It doesn’t adjust the volume of alarms and timers.

Turn down the volume 

Tap on left side of Mini. 

10 total taps will mute all audio except your Google Assistant.

Note: This only adjusts the volume of media and your Google Assistant. At volume level 0, all media will be muted but your Google Assistant will still speak at a minimum level.  It doesn’t adjust the volume of alarms and timers.

Turn mic on/off

Toggle the mic on/off switch found next to the power cord. The switch will display orange when the microphone is turned off. 

Note: Turning off the microphone prevents Google Home from listening or responding. To interact with Google Home, the microphone must be on. 

Factory Data Reset (FDR) the device

Press and hold the FDR button located below the power cord on the bottom of Mini. Look for a circle etched into the base.

Hold for about 12 seconds. 

Turn off power Unplug the power cable from Mini.
Start your request 

Note: You can't press and hold the top of Mini to start a request with your Assistant.

Instead, say "Ok Google" to start your request.

 
Google Home Max

 

To do this: Touch Google Home Max like this: Image

Play / Pause / Stop media.

Stop a ringing alarm or timer

End a call

Horizontal placement: Tap the line located on the top of Max.

Vertical placement: Tap the line located on the right side of Max.

 


Turn up the volume 

Horizontal placement: Swipe from left to right along the line located on the top of Max.

Vertical placement: Swipe up along the line located on the right side of Max.

 


Turn down the volume 

Horizontal placement: Swipe from right to left along the line located on the top of Max.

Vertical placement: Swipe down along the line located on the right side of Max.

 


Turn mic on/off

Toggle the mic on/off switch located on the back of Max. The switch will display orange when the microphone is turned off. You can’t use your voice or the Google Home app to turn on/off the mic. 

Note: Turning off the microphone:

  • prevents Google Home from listening or responding. To interact with Google Home, the microphone must be on. 
  • turns of Room EQ.
Factory Data Reset (FDR) the device

Press and hold the FDR button located above the power cord on the back of Max. Look for a small grey button. 

Hold for about 12 seconds. 

Turn off power Unplug the power cable from Max.  
 

Tips for using the line to control music and volume

  • To get the full volume range when changing volume,
    • Horizontal placement: Start at the far end of either side of Max.
    • Vertical placement: Start at the very top or bottom of Max.
    • Both placements: Place your finger about a finger's length away from the edge of Max. Move your finger parallel to the fabric.
  • Say "Hey Google, how do I use touch controls?”

Related Links

Elise is a Google Home expert and author of this help page. Leave her feedback below about the page.

Was this article helpful?
How can we improve it?
Have a question?

Get an answer from an expert on the Google Home Help Forum.

Chat Now

Chat with a member of the Google Home team.