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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Share feedback about Google Nest

We're always looking to improve Google Nest or Home speaker or display and your feedback is important to us. Tell us how we're doing. We're listening! There are two ways to send feedback – using your voice and from the Google Home app.

Note: In order for us to investigate the issue that you are reporting, it's helpful to include the device logs in your report. To ensure that this happens please verify that "Send device usage data and crash reports to Google" is turned on before submitting feedback. If you prefer to keep this setting off, you may turn it back off after the feedback is submitted.

Send feedback using your voice

To do this: Say "Ok Google" or "Hey Google", then… What Google Nest or Home will say or do:
Send feedback to Google “Send feedback”

Transcribe the audio feedback that you give and send the transcription to the Google Nest team. The audio of your feedback will not be recorded.

On displays, if you do not want to include your personal information or a screenshot of your screen, untick Include personal information or Include screenshot
When finished, tap Send.

Send feedback from the Google Home app 

Step 1. Turn on device reports

  1. Make sure that your phone or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker, display, Chromecast or Pixel Tablet.
  2. Open the Google Home app Google Home app.
  3. Tap and hold your device's tile.
  4. Tap Settings Recognition and sharing.
  5. Turn on Send [device model] device usage and crash reports to Google. (Example: Send Google Home device usage and crash reports to Google.)

Step 2. Share your feedback

  1. Open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Tap Feedback and then tap the type of device for which you'd like to submit feedback.
  4. To display available emails, in the 'From:' section, tap the arrow on the right. Select your email address.
  5. In the feedback summary, write a brief description of your issue.
  6. Make sure that you tick the box for Screenshot and System logs.
  7. To submit feedback, at the top-right corner, tap Send .

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