Manage your locks with the Google Home app

Control your Matter-enabled smart locks through the Google Home app to enhance your home's security.

Access Device options

The Google Home app’s device settings for third-party Matter locks allow you to:

• Check your device information
• Remove your device
• Check other technical details of your device

To access device settings:

1. Open the Google Home app .
2. Tap Home  All devices , then touch and hold your device's tile.
3. To access the lock’s details, tap Settings .

You can check the lock's name, location, and last locked time. Find additional features like Autolock and One-tap unlock in the Device options below. For more details on how to control your locks, check Control your lock with the Google Home app.

Manage Lock Notifications

1. Open the Google Home app .
2. At the top right, tap your Profile picture or Initial.
3. Tap Home settings  Notifications Lock Notifications.
4. Turn on or turn off All Notifications. To receive notifications for specific locks, select the locks you want and toggle on their individual notification settings.

Manage Lock History

Choose who receives notifications when the door locks or unlocks.

1. Open the Google Home app .
2. At the top right, tap your Profile picture or Initial.
3. Tap Home settings  Household & access Notifications.
4. Tap Lock Activity. Select the household members or guests you want to receive notifications from whenever they use a lock.

Manage your passcode

The passcodes settings screen in the Home app lets you check all passcodes for your home, across every lock.

Important: You can’t check your passcode again in the Home app. Be sure to remember it or Share a copy. If you lose your passcode, you’ll need to create a new one.

Create passcode for self or for existing home member

1. Open the Google Home app .
2. At the top right, tap your Profile picture or Initial.
3. Tap Home settings  Household & access your profile.
4. Tap the device you want to create a passcode for.
5. Set a 4 to 8 digit passcode.
6. Turn on Enable one-tap unlock by saving on this passcode, then Save.
7. Tap Share or Copy Done. A confirmation that a passcode has been created will be sent to your Inbox .

Create, add label, and schedule passcode for a new home member or guests

1. Open the Google Home app .
2. At the top right, tap your Profile picture or Initial.
3. Tap Home settings  Household & access Add .
4. Select Home member or Guest passcode.
   • Home member: Can access locks and other devices
   • Guest passcode: Set access to locks
5. If you select Guest passcode, the app prompts you to choose a lock where the guest passcode will be created. Tap on selected lock to select it.
6. Create a label for your passcode, then tap Check to confirm.
7. Set a schedule. If you don’t set one, the Guest passcode will always work. To set a schedule, turn on Schedule access. Select dates, then tap Next.
8. Set a 4 to 8 digit passcode, then tap Next.
9. Tap Share or Copy Done. A confirmation that a passcode has been created will be sent to your Inbox .

Remove a guest or guest passcode

1. Open the Google Home app .
2. At the top right, tap your Profile picture or Initial.
3. Tap Home settings  Household & access.
4. Tap the guest(s) you want to remove.
5. Tap Remove or Remove passcode .

Lock or Unlock

The Home app shows if the lock is locked or unlocked. Some locks require a password to lock or unlock remotely.

Remote lock or unlock without a passcode

1. Open the Google Home app .
2. Tap Home  All devices .
3. Tap on the Lock to lock or unlock.

Remote lock or unlock with passcode

1. Open the Google Home app .
2. Tap Home  All devices .
3. Tap on the Lock to lock or unlock.
4. Enter your passcode and tap Ok.

Tip:

• There is a limit to incorrect PIN entries. If you reach the limit, you are asked to try again later.
• Learn how to manage your passcodes.

Enable one-tap unlock

To avoid entering a passcode each time, enable one-tap unlock. Tick the Enable one-tap unlock by saving this passcode box to use the lock keypad. This locally stores the passcode and allows you to unlock your lock from the specific mobile device on which you’ve enabled one-tap unlock.

Resolve common errors

Fix passcode errors

• If you encounter issues with one-tap unlock due to an incorrect or changed passcode, you may need to reset it. To do this, disable and re-enable one-tap unlock in the device settings.
• If you forget your passcode, create a new one in the Household & Access manager.
  1. Open the Google Home app .
  2. At the top right, tap your Profile picture or Initial.
  3. Tap Home settings  Household & access.
  4. Tap your account and follow the steps to create a new passcode.

Fix device setup errors

When you set up your matter device, it is important to follow the instructions provided by the manufacturer with the device or in the device app. Some matter locks require a calibration step that must be completed in the device manufacturer’s app before it can function properly in the Google Home app.

Here are some steps to try if you’re still experiencing issues:

1. Ensure your matter device has the latest firmware version. This can be accomplished in the partner app.
2. Reboot your matter device.
3. Reboot your matter hub(s).
4. Factory reset your device and set it up again as directed by your device manufacturer.

Related resources

• Control your lock with the Google Home app
• How to set or change passcodes for Nest × Yale Lock