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Updated: Today
Updated: Yesterday
Customer service totally unresponsive...can not connect debit card I have been sitting on hold with customer service for over 45 minutes now. this is my SEVENTH attemp…
Fitbit Ace 3 is dim, especially in light environments My son’s Fitbit Ace 3 is incredibly dim. We have turned off the dim mode and the sleep mode and cann…
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Updated: This week
Updated: This month
I paid for the services on my kids watch but it still is not connecting. He can’t text or anything Everything. I have a receipt where I paid for the pass but when I look in the app it’s not showing a…
1 Recommended Answer 1 Reply 2 Upvotes
Google help doesn't get back to you. I purchased 2 fitbit ace watches. After 3 days, my daughter's watch disconnected somehow and all of …
0 Recommended Answers 16 Replies 3 Upvotes
Switch Ace Pass Linked Account I wasn't aware that the Ace Pass is linked to my little one's Google account. When I renewed the Ace…
2 Recommended Answers 7 Replies 0 Upvotes
Ace 3 fitbits incompatible I have 3 Ace 3 Fitbit’s for each of my children. They really aren’t that old. Ever since Fitbit was …
0 Recommended Answers 6 Replies 1 Upvote
Can’t connect a child account When we first got an Ace 2 Fitbit, we added it to the Fitbit app, but now everything is on Google he…
0 Recommended Answers 2 Replies 1 Upvote
Updated: This year
Steps not counting I’m consistently having trouble with the family quests tracking my steps. I have my own Fitbit and a…
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Unable to setup device I've tried many times to setup a new to me Fitbit ace and it always end in the same error. I paid fo…
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Fitbit ace3 brightness issue Hello , my kid Fitbit ace3 screen brightness is very low . I tried all possible settings and reboot …
0 Recommended Answers 1 Reply 6 Upvotes
Parent joined! repeated messages in Android We've had a Fitbit Ace setup for our son for a a half dozen months or so. Despite my wife being adde…
0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
I cannot move my FitBit account. I have a Family account with a child profile who is now 13. I have tried multiple time to move my account. I missed the May 19th date. I login with Google Healt…
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My son’s ace 3 screen brightness is very low, no option to change the brightness Hello, My son’s watch is not working well anymore, after update the screen brightness is very low an…
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How to migrate Fitbit child account to Google account in Family Link? During the migration of our childs Fitbit account to an existing Google account for the same child t…
0 Recommended Answers 2 Replies 2 Upvotes
I need to delete my childs fitbit on my account but can't access it anymore I can't move my account to Google without creating a Google account for my child. I do not want to d…
0 Recommended Answers 3 Replies 19 Upvotes
Can't move my Fitbit account to a Google account I can't move my Fitbit account to a Google account because it says I need to upgrade my child accoun…
0 Recommended Answers 4 Replies 7 Upvotes
Child account upgrade fails silently My child turned 13, and when he tries to log in to the Health app with his own account information, …
0 Recommended Answers 3 Replies 0 Upvotes
Google Health is only letting me sync kids Fitbit’s Google Health is not allowing me to connect my brand new Fitbit. It thinks I’m a kid and is only sho…
0 Recommended Answers 3 Replies 63 Upvotes
Updated: Earlier
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