Featured postsView all featured posts Rixton D What's New on Fitbit: New clock faces and other performance improvements for Charge 6 Note: This post has been migrated from our legacy Fitbit Community. Please note that the original pu… 0 Recommended Answers 0 Replies 18 Upvotes Sakshi S. How does the Fitbit heart rate sensor work? Note: This post has been migrated from our legacy Fitbit Community. Please note that the original pu… 0 Recommended Answers 0 Replies 6 Upvotes Sakshi S. Introducing Fitbit Charge 6: Our most advanced tracker yet Note: This post has been migrated from our legacy Fitbit Community. Please note that the original pu… 0 Recommended Answers 0 Replies 1 Upvote Useful links About the CommunityCommunity OverviewContent Policy About the CommunityCommunity OverviewContent Policy Not what you're looking for? Try posting to the public help community Post a question CategoriesView all postsBattery Power Peahead App upgrade from fitbit to google app appears to have killed my battery off I've had a Fitbit Charge 5 for a couple of years, never had any issue with it. Battery tended to las… 1 Recommended Answer 263 Replies 842 Upvotes User 9757270755172913456 Fitbit Charge 6 - Black screen and will not charge as of 7/24/26 Black screen and will not charge. Tried all suggestions to get it to turn on and charge. Google Heal… 0 Recommended Answers 4 Replies 7 Upvotes Jean Tgl My Fitbit Charge 5 battery stopped working after just 3 months My Fitbit Charge 5 battery stopped working after just 3 months Was Amazon purchase I can have any re… 0 Recommended Answers 1 Reply 0 Upvotes View allConnectivity, Network, Bluetooth Patricia Waterman All of a sudden my Charge 6 is not syncing with Google Health. It gets to 86% and then says Error:2? I shut the phone off and when I turned it on It said it was doing an update but it’s still only char… 2 Recommended Answers 14 Replies 28 Upvotes User 4530091531773998549 Charge 6 no longer syncing and now not pairing I noticed my device was not syncing. I went through all the troubleshooting steps, including un-pair… 1 Recommended Answer 6 Replies 34 Upvotes User 3660808296553210162 No notifications toggle iphone I can’t find the way to get WhatsApp and other apps notifications to show in the notifications secti… 0 Recommended Answers 4 Replies 0 Upvotes View allDevice Performance Kathleen Spanos 6285 Can't change sync options I have followed all the steps but there is no "FitbitSync" option! This is a Fitbit Charge 6 and an … 0 Recommended Answers 1 Reply 0 Upvotes Will Robertson 8282 Frozen screen Fitbit 5 has Frozen screen on logo. Resetting via the charging cord does. Ot work. After pressing bu… 1 Recommended Answer 3 Replies 0 Upvotes Mike Coleman 8496 Charge 6, screen goes black during exercise Twice during runs my Charge 6 the screen has gone black. Started fine, set to run mode and checked p… 0 Recommended Answers 5 Replies 0 Upvotes View allHardware Kyle Roelandt My screan will not change to daytime My screen will not charge to daytime brightness 0 Recommended Answers 1 Reply 0 Upvotes Arun 3701 Fitbit 6 Issue Fitbit 6 screen turned green all of sudden and battery is draining quickly. Morning I charged 100% a… 1 Recommended Answer 3 Replies 0 Upvotes Anita White 7718 The new update is a disaster!!! Tried installing the new update now my charge 6 screen is black and can't change the watch face or i… 0 Recommended Answers 8 Replies 0 Upvotes View allSetting up Device Todd Pasley FitBit Charge 6 screen blank - Cannot see 4-digit code to pair with app I was given a FitBit Charge 6 that was never paired with a phone app. After a few charging cycles th… 0 Recommended Answers 3 Replies 0 Upvotes User 9952864759539876233 Google wallet tile not showing I bought a charge 6 yesterday and the Google wallet tile is not showing - I've had my device and app… 0 Recommended Answers 3 Replies 0 Upvotes Conrads I forgot my pin I need to change my pin but forgot my old one 0 Recommended Answers 1 Reply 0 Upvotes View allWristband Mendes Harris Good Morning,I'm here to find out if anyone is having any issues with their charger 6 wrist band ? I have been having a lot of issue with mine if I clap, lift, or swing my arm the watch falls off. 0 Recommended Answers 3 Replies 2 Upvotes Pawan Kumar Gupta 1230 Fitbit sync issue with iPhone I can’t see my steps count in iPhone fitness app data doesn’t sync between iPhone and google health,… 0 Recommended Answers 1 Reply 2 Upvotes Deanna Hays Fitbit screen went blank Fitbit screen blank. Tried restarting it on the charger. It buzzes but screen stays blank. Tried syn… 0 Recommended Answers 2 Replies 10 Upvotes View allNotifications Kenn L I don't use notifications, how can we get rid of the "app" on the watch? I've got a charge 6, and it's been fine. In the latest updates, they've force a Notifications app on… 0 Recommended Answers 2 Replies 0 Upvotes Beth Grothe Charge 6 doesn't track periods Watch says 1 until period. I have 10 days on app 0 Recommended Answers 4 Replies 0 Upvotes Karen Cole 3026 Zero Zone Minutes shown on app for past 5 days. I average 40-50 per day. Zero Zone Minutes shown on app for past 5 days. I average 40-50 per day. 0 Recommended Answers 1 Reply 0 Upvotes View allOther Tom Bladon Hourly check of steps between my charge 6 and the app not agreeing The app says that the hourly count of 250 steps was not met at the 08:00 slot today, but my charge 6… 0 Recommended Answers 1 Relevant Answer 2 Replies 0 Upvotes Michael N 2778 Clock face options unavailable No matter if I am on WiFi or cellular, the apps and clock face options tell me I'm offline and I can… 0 Recommended Answers 1 Relevant Answer 2 Replies 0 Upvotes Carol Schmoll My Fitbit device didn’t update the % cardio on the weekly cardio button after 31 minutes of walking. I may not have said to communicate to my phone in a timely manner. Can I manually update the Cardio … 0 Recommended Answers 1 Reply 0 Upvotes View all
