Google for Work support information

U.S. Toll Free: 1-877-355-5787
International: +1-646-257-4500 


 Google Apps & Chrome

U.S. Toll Free: 1-877-355-5787
International: +1-646-257-4500

Google Apps for Work, Education, or Government

Phone support available 24/7
See worldwide numbers

Email usrequires administrator login and PIN

Apps Admin Help Center

Chrome for Work and Education

Phone support available 24/7
See worldwide numbers

Email us for browser support, requires administrator login and PIN
Open a case online for device support, English only

Chrome for Work Help Center



 Google Maps for Work

U.S. Toll Free: 1-877-355-5787

Google Maps Engine

Phone support available during business hours, requires PIN.

Open a case online

Maps Engine Help Center

All support options

Google Earth Enterprise

Phone support available during business hours, requires PIN.

Open a case online

Earth Enterprise Help Center

All support options

Google Maps API for Work

Phone support available during business hours, requires PIN.

Open a case online

Maps API Developer Documentation

All support options

Google Earth Pro

No phone support

Open a case online, available for licenses with over 100 seats.

Email Support

Earth Pro Help Center

Google My Maps Pro

No phone support

Email Support 

My Maps Pro Help Center

Google Maps Coordinate

No phone support

Open a case online, available once billing is enabled.

Maps Coordinate Help Center

All support options



 Google Search for Work

U.S. Toll Free: 1-877-355-5787
International: +1-646-257-4500

Google Search Appliance -Premium Support & Disconnected Premium Support

Phone support available during business hours, requires PIN.
24/7 pager support for production outages.

Open a case online

GSA Help Center

Google Search Appliance - Standard Support, Collaborative, & Disconnected Support

Phone support for production outages only during business hours, requires PIN.

Open a case online

GSA Help Center

Google Site Search - Direct

Phone for production outages only during business hours.
24/7 pager support for production outages.

Open a case online

Site Search Help Center

Google Site Search - Online

No phone support

Email us

Site Search Help Center

Google Mini

No phone support

Open a case online

Mini documentation



 Google Cloud Platform Services

U.S. Toll Free: 1-877-355-5787
International: +1-646-257-4500

Phone support available to Gold or Platinum support customers, requires PIN.

Open a case online, available to Silver, Gold, or Platinum support customers.
Open a billing support case, available to Bronze support customers.

Cloud Platform Support Help Center