The following holidays are non-business days for Google Maps Platform Support in the Americas, EMEA, and Asia Pacific. Please be advised that support requests received during these holidays will get a response from the next available team or timezone.
Should you experience a critical Google Maps platform issue during a regional holiday (i.e., a major part of your service is not functional for your end users), please file a case specifying "Priority: Critical Impact", and it will be looked at in best effort. Users with Enhanced Support will get a 1-hour response time for critical issues during holidays.
Please consult the appropriate Technical Support Services Guidelines document for more information on service levels and response times for your support contract and region.
Google Maps Support Holidays - 2025
Asia/Pacific
Holidays observed in Japan and Australia. Support won't be available between 9am and 5pm in the Australian Eastern time zone.
- Jan 01 New Year's Day
- Jan 02 New Year's Holiday
- Jan 03 New Year's Holiday
- Apr 17 Maundy Thursday
- Apr 18 Good Friday
- Dec 24 Christmas Eve
- Dec 25 Christmas Day
- Dec 31 New Year's Eve
EMEA
Holidays observed in Europe. Support won't be available between 9am and 5pm in the Central European time zone.
- Jan 01 New Year's Day
- Jan 02 Saint Berchtold's Day
- Apr 17 Day before Good Friday
- Apr 18 Good Friday
- Apr 21 Easter Monday
- May 01 Labour Day
- May 29 Ascension Day
- Jun 09 Whit Monday
- Aug 01 National Day
- Dec 24 Christmas Eve
- Dec 25 Christmas Day
- Dec 26 Saint Stephen's Day
- Dec 31 New Year's Eve
Americas
Holidays observed in the Americas. Support won't be available between 9am and 5pm in the Pacific time zone.
- Jan 01 New Year's Day
- Jan 20 Martin Luther King Jr. Day
- Feb 17 Presidents Day
- Apr 17 Maundy Thursday
- Apr 18 Good Friday
- May 01 Labor Day
- May 26 Memorial Day
- Jun 19 Juneteenth Holiday
- Jul 03 Independence Day Holiday
- Jul 04 Independence Day
- Sep 01 Labor Day
- Nov 27 Thanksgiving Day
- Nov 28 Thanksgiving Holiday
- Dec 24 Christmas Eve
- Dec 25 Christmas Holiday
- Dec 31 New Year's Eve