How to contact support

If you need help with the Console or its supported services, to submit your question, use the Contact support page in the Console. On the left side, click Menu Menu Contact support.

For your specific questions, to select the right drop-down menu options, use the guide below.

Dashboard page

Before you contact support, learn more about the Dashboard page.

To contact support, log in to the Console. On the left side, click Menu Menu Contact support. Under “Topic,” select General Questions. Under “Subtopic,” select Dashboard.

After you submit your question, you’ll get an email response as soon as possible.

Business Profile

Before you contact support, learn more about the Business Profile page.

To contact support, log in to the Console. On the left side, click Menu Menu Contact support. Under “Topic,” select General Questions. Under “Subtopic,” select Business Profile.

After you submit your question, you’ll get an email response as soon as possible.

Google Pay API

Before you contact support, learn more about Google Pay API and Google Pay & Wallet Console.

When you submit your question, indicate your Google Pay API integration type: Android or Web, and Gateway or Direct. Learn more about integration types in the developer documentation.

To contact support, log in to the Console. On the left side, click Menu Menu Contact support. Under “Topic” select Google Pay API Integration. Under “Subtopic,” in the drop-down, select your appropriate integration type.

After you submit your question, you’ll get an email response as soon as possible.

Google Wallet API

Important: Before you contact support, learn more about Google Wallet API, and review the developer documentation. Your question may be answered in the FAQ.

To contact support:

Sign in to the Google Pay & Wallet Console.
On the left, click Contact support.
Under “Topic,” select Google Wallet API Integration.
Under “Subtopic,” select the topic of your question.

After you submit your question, you get an email response.

Users

Before you contact support, learn more about the Users page.

To contact support, log in to the Console. On the left side, click Menu Menu Contact support. Under “Topic,” select General Questions. Under “Subtopic,” select Users.

After you submit your question, you’ll get an email response as soon as possible.

Push Provisioning API

Important: Before you contact support, check the issuer developer’s site. This should contain all relevant info for tokenization and push provisioning API documentation.

To contact support:

Sign in to the Issuer Console.
On the left, click Contact support.
Under “Topic,” select Push Provisioning API Integration.
Under “Subtopic,” select the topic.

After you submit your question, you'll get an email response.