Support

Check the other Support questions in this FAQ or the Getting Started Guide for Learners for step-by-step instructions to common tasks and troubleshooting information.
For help related to the career readiness program or issues with completing the labs on Google Cloud Skills Boost, contact Support using one of the following methods:
- Email Support at support@qwiklabs.com
  - Subject line: “EDU CR: Need Help”.
  - Provide the following details in the message body:
    - Your institution name
    - Career readiness track name
    - The issue you are facing
- Chat with Support at http://google.qwiklabs.com.
  - Click on the Support icon in the upper right corner and select Chat Support.
  - Enter your name and email as previously registered on Google Cloud Skills Boost
  - For Department, select Google Cloud Edu Program department
  - In the Message field, type “EDU CR: Need Help” and click on the Start Chat button
To troubleshoot on your own:
- Google Cloud Skills Boost:
  - To troubleshoot problems, see Solve Problems with Qwiklabs and Qwiklabs FAQ.
  - To report a problem with accessing the Google Cloud Skills Boost platform or labs, in the FAQ page, click the Contact Us button in the top right corner and follow the prompts.
- Contact your faculty member or mentor for additional help.